Fleet Service Advisor | 4-on 4-off Shifts & Progression

Octane Recruitment Ltd; South Normanton; Vor Ort; GBP 23.000 - 28.000; Vollzeit

Benefits dieser Stelle

Cycle to work scheme

Recruitment incentive awards

Increased holiday with service

Free onsite parking

Zusammenfassung

Octane Recruitment Ltd is seeking a Fleet Service Advisor in Alfreton to deliver exceptional customer service across internet, email, and phone channels. The role involves coordinating with suppliers for on-site attendance or workshop bookings and maintaining accurate case records.

Expect a 4-days-on, 4-days-off rotating shift pattern with progression opportunities and a strong focus on customer care and compliance. Salary offers progression potential within the Fleet management sector.

Qualifikationen

• Customer service experience within a contact centre or retail/sales environment.
• Excellent communication skills via phone and email.
• Good IT skills and familiarity with Microsoft Excel and Office tools.

Aufgaben

• Deal with all internet, email and phone enquiries in a timely and professional manner.
• Liaise with suppliers to attend on-site visits or book workshops, managing cases from start to finish.
• Chase updates and keep accurate records of all calls and notes, updating reports and logs as required.

Kenntnisse

Customer service

Communication

IT literacy

Tools

Excel

Microsoft Office

Jobbeschreibung

Octane Recruitment Ltd is seeking a Fleet Service Advisor in Alfreton to deliver exceptional customer service across internet, email, and phone channels. The role involves coordinating with suppliers for on-site attendance or workshop bookings and maintaining accurate case records.

Expect a 4-days-on, 4-days-off rotating shift pattern with progression opportunities and a strong focus on customer care and compliance. Salary offers progression potential within the Fleet management sector.