Fleet Operations & Customer Service Admin

Planet Recruitment; Bedford; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Friendly working environment

Ongoing temporary opportunity

Location near Bedford

Well-established organisation

Job summary

Planet Recruitment is recruiting a Customer Service Administrator just outside Bedford. You’ll support customers with calls and emails, update trackers and reports, and coordinate vehicle movements in a fast-paced setting.

The role focuses on accurate data entry, timely updates, and proactive communication with customers and internal teams. Temp/ongoing contract, hours 08:30–17:00, pay £14.52/hr.

Qualifications

• Experience in customer service, administration, coordination or similar office-based role.
• Confident communication by phone and email.
• Excellent organisational skills and attention to detail.
• Proficient in Microsoft Office, especially Excel and Outlook.
• Ability to manage multiple tasks and prioritise workload.

Responsibilities

• Respond to customer enquiries via telephone and email.
• Provide accurate and timely updates to customers.
• Maintain and update general administration and data records.
• Monitor vehicle progress and inform customers of changes.
• Liaise with internal teams to obtain updates and resolve queries.

Skills

Customer service

Administration

Coordination

Microsoft Excel

Microsoft Outlook

Data entry

Tools

Microsoft Excel

Microsoft Outlook

Job description

Planet Recruitment is recruiting a Customer Service Administrator just outside Bedford. You’ll support customers with calls and emails, update trackers and reports, and coordinate vehicle movements in a fast-paced setting.

The role focuses on accurate data entry, timely updates, and proactive communication with customers and internal teams. Temp/ongoing contract, hours 08:30–17:00, pay £14.52/hr.