Fleet Operations Coordinator

U-drive Ltd; Poole; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

30 days annual leave

Employee discount on rental

Employee Assistance Programme

Training & development

Employee Discount Programme

Eye test & glasses allowance

Pension

More annual leave options

Job summary

U-Drive Ltd is seeking a Fleet Administration specialist to serve as the principal contact for clients and supply chain. The role involves clear communication, prompt handling of calls and emails, and supporting fleet servicing, inspections, MOTs, and regulatory compliance.

You will work a 40-hour week, Monday to Friday, with a rotating shift pattern between 7:00am and 6:00pm. UK work eligibility and strong keyboard skills are essential.

Qualifications

• GCSE English is required.
• Confident and accurate keyboard skills.
• Eligible to work in the United Kingdom.
• Available for rotating shifts between 7:00am and 6:00pm.
• Occasional half-day Bank Holiday working.

Responsibilities

• Be the first point of contact for clients and supply chain.
• Communicate clear, accurate information to clients and supply chain.
• Proactively manage fleet-related incidents within SLAs.
• Handle incoming calls and emails promptly and professionally.
• Support routine fleet servicing, inspections, MOTs/Plate tests, and Road Fund Licence.
• Maintain fleet records in the management system and coordinate with teams.
• Liaise with Insurance, Account Management and Sales for service improvements.

Skills

Customer service

Communication

Phone & email handling

Team coordination

MS Office

Education

GCSE English

Tools

Microsoft Office

Fleet management system

Job description

U-Drive Ltd is seeking a Fleet Administration specialist to serve as the principal contact for clients and supply chain. The role involves clear communication, prompt handling of calls and emails, and supporting fleet servicing, inspections, MOTs, and regulatory compliance.

You will work a 40-hour week, Monday to Friday, with a rotating shift pattern between 7:00am and 6:00pm. UK work eligibility and strong keyboard skills are essential.