Fleet Administration & Operations Coordinator

U-Drive Vehicle Hire; England; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

30 days annual leave (inclusive of BH)

Employee discount on U-Drive rental

Employee Assistance Programme

Training and development opportunities

Discounts for 3,000+ retailers

Eye test and £75 toward glasses

Pension

Option to buy more annual leave

Job summary

U-Drive is seeking a Fleet Administrator to join our busy team in the United Kingdom. You will report to the Fleet Manager and act as the first point of contact for clients and the supply chain, handling calls and emails over a 40-hour week.

This role covers routine servicing, inspections, MOTs, Plate tests, and Road Fund Licence, while coordinating with Insurance, Account Management and Sales to improve service delivery.

Qualifications

• GCSE English is required.
• Confident and accurate keyboard skills.
• Eligible to work in the United Kingdom.
• Available for rotating shifts between 7:00am and 6:00pm.
• Available for occasional half-day Bank Holiday working.

Responsibilities

• Be the first and main point of contact for our clients, external and internal.
• Communicate clear and accurate information to clients and the supply chain.
• Proactively manage fleet-related incidents within service level agreements.
• Manage incoming calls and email correspondence promptly and professionally.
• Manage routine servicing, inspections, MOT/Plate tests and Road Fund Licence.
• Coordinate with Insurance, Account Management and Sales teams to identify service improvements.
• Record all activities in the fleet management software accurately and promptly.

Skills

GCSE English

Confident keyboard skills

Eligible to work in the United Kingdom

Rotating shifts 7:00–18:00

Bank Holiday half-day availability

Tools

Microsoft Office

Fleet management system

Job description

U-Drive is seeking a Fleet Administrator to join our busy team in the United Kingdom. You will report to the Fleet Manager and act as the first point of contact for clients and the supply chain, handling calls and emails over a 40-hour week.

This role covers routine servicing, inspections, MOTs, Plate tests, and Road Fund Licence, while coordinating with Insurance, Account Management and Sales to improve service delivery.