Fleet Maintenance & Downtime Coordinator – Hybrid

Novuna; Trowbridge; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading vehicle leasing company in Trowbridge is seeking a specialist to ensure vehicle uptime for key fleets, including the Ministry of Defence. You'll utilize your technical vehicle knowledge in an office-based role, without weekend work. Key responsibilities include contacting garages, authorizing repairs, and providing updates to customers. The role offers a flexible hybrid working environment, various benefits, and a supportive culture focused on inclusivity.

Benefits

£2,000 annual allowance for qualifications

Annual bonus up to 13% of salary

Flexible hybrid working, 2 days on site

Up to 10% employer pension contribution

25 days' holiday plus bank holidays

Full wellbeing package provisions

Qualifications

• Demonstrate technical vehicle knowledge from automotive experience.
• Ideally hold a vehicle maintenance qualification.

Responsibilities

• Contact garages to enquire about maintenance progress.
• Authorize repairs on vehicles within pre-agreed amounts.
• Update customers on the status of their vehicles.
• Ensure systems are updated and queries are actioned.

Skills

Excellent customer service skills

Good verbal communication skills

Good written communication skills

Proactive can-do attitude

IT literate

Education

Vehicle maintenance qualification

Job description

A leading vehicle leasing company in Trowbridge is seeking a specialist to ensure vehicle uptime for key fleets, including the Ministry of Defence. You'll utilize your technical vehicle knowledge in an office-based role, without weekend work. Key responsibilities include contacting garages, authorizing repairs, and providing updates to customers. The role offers a flexible hybrid working environment, various benefits, and a supportive culture focused on inclusivity.