Fleet Maintenance Controller — Maximize Uptime & Value (Hybrid)

Omega; Chippenham; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Hybrid working

26 days leave

Company pension

Death in Service

Critical illness cover

Health cash plan

Profit share

Recognition programs

Training & development

Long service awards

Free on-site parking

Breakdown cover

Job summary

Omega is seeking a skilled Fleet Maintenance Controller to join our busy maintenance team. You’ll assess and authorise vehicle maintenance, control downtime and manage costs while delivering excellent service to fleet clients.

This role demands a qualified Vehicle Technician with relevant automotive qualifications, strong problem-solving, and the ability to discuss technical matters with workshops and suppliers.

Qualifications

• Qualified Vehicle Technician with City & Guilds, NVQ Level 3, IMI, or equivalent automotive qualification.
• Knowledge of vehicle maintenance and repair for cars, vans, LCVs or commercial vehicles.
• Experience in workshop, fleet management, maintenance control, service advisory, warranty, technical support, or engineering environment.
• Understanding of vehicle compliance, servicing schedules, MOT requirements, and repair processes.

Responsibilities

• Assess and authorise vehicle maintenance requests ensuring work is necessary, cost-effective and within labour times.
• Challenge suppliers and repairers to ensure best value and compliance with standards.
• Monitor downtime and proactively manage repairs to maximise fleet availability.
• Liaise with workshops, customers and suppliers on repair progress and completion times.
• Ensure maintenance records and vehicle information are accurately recorded in company systems.
• Review estimates and invoices to ensure correct pricing and procedures.
• Escalate technical, commercial, or customer concerns when required.
• Deliver high standard of customer service while meeting deadlines and SLAs.

Skills

Strong communication

Problem-solving

Education

City & Guilds/NVQ/IMI equivalent automotive qualification

Job description

Omega is seeking a skilled Fleet Maintenance Controller to join our busy maintenance team. You’ll assess and authorise vehicle maintenance, control downtime and manage costs while delivering excellent service to fleet clients.

This role demands a qualified Vehicle Technician with relevant automotive qualifications, strong problem-solving, and the ability to discuss technical matters with workshops and suppliers.