Hybrid Fleet Maintenance Controller - Cut Downtime & Costs

Staffline; Chippenham; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme

Death in service

Critical illness cover

Health plan

Profit share bonus

Free on-site parking

Job summary

Staffline seeks a Fleet Maintenance Controller in Chippenham to balance hands-on vehicle knowledge with fleet oversight. You will approve repairs, control costs, and minimise downtime across a UK-wide fleet.

The role offers hybrid working after probation, a busy maintenance team, and opportunities to liaise with workshops, customers, and suppliers to ensure timely service and high standards.

Qualifications

• Qualified Vehicle Technician with City & Guilds, NVQ Level 3, IMI, or equivalent automotive qualification.
• Strong knowledge of vehicle maintenance and repair across fleet types (cars, vans, LCVs, or commercial).
• Experience in workshop, fleet management, maintenance control, service advisory, warranty, technical support, or engineering environment.
• Understanding of vehicle compliance, servicing schedules, MOT requirements, and repair processes.
• Ability to challenge repair recommendations with workshops and suppliers.
• Excellent communication and professional handling of difficult conversations.

Responsibilities

• Assess and authorise maintenance and repair requests, ensuring cost-effectiveness and timely completion.
• Challenge suppliers to ensure best value and compliance with standards.
• Monitor downtime and manage repairs to maximise fleet availability.
• Liaise with workshops, customers, and suppliers on progress and timelines.
• Ensure maintenance records and vehicle information are accurately recorded.
• Review estimates and invoices for correct pricing and procedures.
• Escalate technical or commercial concerns when required.
• Deliver high standards of customer service within deadlines and SLAs.

Skills

Qualified Vehicle Technician

Cost management

Supplier engagement

Communication skills

Organisation

Education

NVQ Level 3 / IMI or equivalent

City & Guilds qualification

Job description

Staffline seeks a Fleet Maintenance Controller in Chippenham to balance hands-on vehicle knowledge with fleet oversight. You will approve repairs, control costs, and minimise downtime across a UK-wide fleet.

The role offers hybrid working after probation, a busy maintenance team, and opportunities to liaise with workshops, customers, and suppliers to ensure timely service and high standards.