Fleet Delivery Specialist

AB Volvo; Warwick; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading commercial vehicle company in Warwick is seeking a Fleet Delivery Specialist to oversee the end-to-end delivery process for fleet customers. This role requires strong customer focus, negotiation skills, and proficiency in IT systems. The ideal candidate will manage vehicle specifications and ensure timely delivery while building long-term relationships with clients. Competitive salary and hybrid working model offered.

Benefits

Matched pension scheme

Medical insurance

Employee Assistance Programme

Generous holiday allowance

Exclusive discounts

Enhanced family-friendly policies

Qualifications

• Demonstrates strong customer focus with a proactive mindset.
• Possesses excellent negotiation and influencing skills.
• Valid UK driving licence required.

Responsibilities

• Lead the end-to-end order-to-delivery process.
• Ensure accurate vehicle specifications.
• Proactively resolve delivery challenges.
• Monitor delivery schedules.
• Support continuous improvement initiatives.

Skills

Customer focus

Negotiation skills

Proficient in Excel and SAP

Valid UK driving licence

Commercial awareness

Clear communication

Organised approach

Team collaboration

Tools

Excel

SAP

Job description

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Fleet Delivery Specialist
Salary: Competitive & Annual Company Bonus
Location: Warwick – Hybrid working (60% office-based)
Travel: Occasional UK travel to customers, suppliers, and dealers

At Renault Trucks UK, we lead the way in commercial vehicle innovation and reliability. Our award-winning E-Tech electric trucks are setting new standards for sustainable transport across the country, helping businesses reduce emissions while keeping essential industries moving.

We’re also proud to have received a 4-star rating in the prestigious Fleet Safety Awards, recognising our dedication to safety and quality. At Renault Trucks, we don’t just build vehicles – we deliver progress, performance, and peace of mind for our customers.

As a Fleet Delivery Specialist, you’ll be at the heart of our customer promise, taking full ownership of the journey from order to delivery. You’ll be the driving force behind ensuring fleet customers receive their vehicles seamlessly, on time, and to specification. It’s a role where relationship building, problem-solving, and coordination come together to create an exceptional customer experience.

• Pension scheme:Matched up to 7% of your salary, including death in service cover.
• Medical Insurance:Medical insurance coverage is provided by Bupa.
• Employee Assistance Programme:Take advantage of our wellness, mindfulness, and counselling services to support your overall well-being.
• Generous holiday allowance:Start with 25 days and watch it grow to 30 days with length of service, plus bank holidays.
• Exclusive discounts on a range of purchases:Save on shopping vouchers, cinema tickets, holidays, travel, and more through MyActiveDiscounts and MyGymDiscounts.
• Enhanced family-friendly policies:We value work-life balance and offer enhanced family-friendly policies, including maternity leavewith 6 months full pay and 6 months half pay, as well as 5-week paternity leave.

You’re a natural relationship builder, personable and approachable, and able to build and maintain strong, long-term relationships across a diverse range of stakeholders, including customers, dealers and suppliers alike. You thrive under pressure, remain calm in complex situations and have the confidence to resolve challenges head-on.

Here’s what you bring:

• Demonstrates strong customer focus with a proactive and solution-oriented mindset
• Possesses excellent negotiation and influencing skills to drive projects forward effectively
• Proficient in IT systems, including Excel and SAP
• Valid UK driving licence
• Shows solid commercial awareness and a clear understanding of customer requirements
• Communicates clearly and confidently at all levels, internally and externally
• Applies a methodical, organised, and logical approach with exceptional attention to detail
• Works collaboratively as part of a team and has a commitment to continuous improvement

Who Will You Work With?

This role sits within the busy and fast-paced Sales Order Processing team. It’s a great opportunity to join a small, friendly group with a supportive and collaborative way of working, where we’re well-placed to help new colleagues succeed.

The team includes two Fleet Delivery Specialists and two Dealer & Fleet Sales Support, all reporting into the SOP Logistics & Inventory Manager.

Beyond the team, you’ll work closely with the Sales Team, Key Account Managers, and bodybuilders, building relationships that are essential to delivering for our fleet customers.

What Will You Do?

• Lead the end-to-end order-to-delivery process, ensuring every vehicle meets customer specifications and is delivered on time
• Ensure accurate vehicle specifications by liaising closely with Key Account Managers and the Technical Department
• Proactively identify and resolve challenges, ensuring smooth delivery schedules and customer satisfaction
• Ensure compliance with tender conditions, delivery agreements, legal requirements, and company policies
• Monitor and manage factory and bodybuilder delivery schedules, providing solutions to any deviations to meet customer expectations
• Track and manage supplier and customer payments, supporting cash flow and mitigating risk
• Support continuous improvement initiatives, challenging existing processes and suggesting ways to enhance efficiency and service quality

Every decision you make will directly contribute to delivering an outstanding experience for our customers, reinforcing Renault Trucks’ reputation for excellence.

Ready to Apply?

If you’re excited by the idea of being the vital link between our business and our fleet customers, we want to hear from you. Apply today!

Or do you know someone who would be perfect for this role?

All Volvo Group adverts are open for a minimum of 10 working days from posting date.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.