Fleet Controller: Rental Operations (Mon–Fri)

Travail Employment Group; Corby; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Bonus

32 days holiday

Bupa Health Care

Pension

Parking

Immediate start

Job summary

Travel Employment Group is recruiting for a proactive Rental Controller in the Corby area. You will manage a large rental fleet across the East Midlands, handling enquiries, quotations, orders and extensions while ensuring top service levels.

You will liaise with customers, drivers, engineers and internal teams to maximise fleet utilisation and deliver seamless service. Immediate start welcomed; permanent role with benefits including pension and health cover.

Qualifications

• Good working knowledge of Microsoft Office.
• Excellent communicator with a friendly, confident telephone manner.
• Experience in hire controller, service controller or fleet coordinator positions is ideal.

Responsibilities

• Manage day-to-day coordination of a large rental fleet across the East Midlands.
• Process customer enquiries, quotations, orders, extensions and off-hires.
• Ensure fleet utilisation is maximised while maintaining high service levels.
• Coordinate equipment deliveries, collections and exchanges to meet deadlines.
• Build strong relationships with customers and understand operational needs.
• Work with Service, Transport, Workshop and Sales teams to ensure seamless delivery.
• Monitor fleet availability and plan equipment allocation.
• Resolve customer issues promptly and professionally to maintain satisfaction.
• Maintain accurate rental records, contracts and system updates.
• Identify opportunities to increase rental revenue and customer retention.

Skills

Customer service

Communication

Tools

Microsoft Office

Job description

Travel Employment Group is recruiting for a proactive Rental Controller in the Corby area. You will manage a large rental fleet across the East Midlands, handling enquiries, quotations, orders and extensions while ensuring top service levels.

You will liaise with customers, drivers, engineers and internal teams to maximise fleet utilisation and deliver seamless service. Immediate start welcomed; permanent role with benefits including pension and health cover.