Fleet Contract Administrator - Client Support

Corrigenda Group Limited; Fleet; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive Salary

Annual Salary Review

Overtime Opportunities

31 days holiday inclusive of bank holidays

Learning & Development opportunities

Employee Assistance Programme

Bupa Cashplan benefits

Pension scheme enrollment

Refer a friend reward scheme

Job summary

A leading service provider in Fleet seeks a Contract Administrator to provide first-line support for customer service requests via multiple channels. The ideal candidate will have previous experience in customer service, excellent communication skills, and the ability to work as part of a team. The role includes responsibilities such as logging requests, liaising with clients and contractors, and updating client portals. This position offers a competitive salary and various benefits including holiday allowances and learning opportunities.

Qualifications

• Experience dealing with customer queries is essential.
• Strong communication skills required.
• Ability to work independently and as part of a team.

Responsibilities

• Handle and log client requests via multiple channels.
• Manage customer communication and job progress.
• Assist engineers and generate job records.

Skills

Customer service experience

Written and verbal communication

Team player

Attention to detail

IT literate

Education

C/4 grade in English and Math or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

A leading service provider in Fleet seeks a Contract Administrator to provide first-line support for customer service requests via multiple channels. The ideal candidate will have previous experience in customer service, excellent communication skills, and the ability to work as part of a team. The role includes responsibilities such as logging requests, liaising with clients and contractors, and updating client portals. This position offers a competitive salary and various benefits including holiday allowances and learning opportunities.