Fleet Admin & Operations Manager

Culina Group; Appleton Thorn; On-site; GBP 36,000 - 52,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life Assurance

Employee Wellness Programme

Eye care vouchers

Rewards & recognition

Retail discounts

Job summary

Stobart, part of the Culina Group, is recruiting a Fleet Administration Manager at our Appleton Thorn site on a full-time, permanent basis. You will lead the fleet admin and maintenance function, driving department objectives in a positive, collaborative environment.

The role requires strong Excel/Outlook skills, budgeting awareness and the ability to coach and develop staff, with rota management to provide 24/7 Fleet Helpdesk coverage.

Qualifications

• Strong knowledge of Microsoft packages including Excel and Outlook with high attention to detail.
• Previous supervisory experience within a transport environment desirable.
• A solid understanding of budgets with a good understanding of transport compliance.
• Excellent communicator with effective coaching and development skills.
• Capable of operating with limited supervision within fixed guidelines.

Responsibilities

• Manage the team to ensure all fleet service and maintenance processes are operated within legal compliance.
• Manage invoiced revenue including weekly and monthly miscellaneous invoicing.
• Act as the point of escalation for the team, communicating with key personnel including dealer and repair networks and Planning Team.
• Ensure the team deliver a high level of customer service and professionalism at all times.
• Ensure fleet and business KPIs are met, maintained and improved through team objectives management.
• Manage the staff rota to cover the Fleet Helpdesk 24 hours a day, 7 days a week.
• Act as liaison for insurance claims, gather invoices for ULR claims and work with wider ops teams to establish full details promptly.
• Maintain weekly and monthly reporting of KPIs within fleet and the wider business.
• Develop the team through structured performance management, setting and reviewing objectives.
• Manage recruitment, coaching and training, ensuring cover for holiday and absence, and handle disciplinary issues per company procedure.

Skills

Microsoft Excel

Microsoft Outlook

Supervisory experience

Transport compliance

Budget understanding

Communication

Coaching and development

Independent work

Job description

Stobart, part of the Culina Group, is recruiting a Fleet Administration Manager at our Appleton Thorn site on a full-time, permanent basis. You will lead the fleet admin and maintenance function, driving department objectives in a positive, collaborative environment.

The role requires strong Excel/Outlook skills, budgeting awareness and the ability to coach and develop staff, with rota management to provide 24/7 Fleet Helpdesk coverage.