Fleet Administration Manager

Stobart; Appleton Thorn; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Annual Leave 28 days incl bank hols

Pension scheme – 5% employee / 3% | 3%

Life Assurance - x2 salary

Employee Assistance Programme 24/7

Eye Care Vouchers

Reward & Recognition

50 retailer discounts

Job summary

Stobart, part of the Culina Group, is recruiting for a Fleet Administration Manager at Appleton Thorn. This full-time role leads the fleet admin and maintenance function and ensures KPI targets are met while maintaining customer service excellence.

You will manage the team, control fleet service processes within legal compliance, and handle invoicing, reporting, and staff scheduling to support a 24/7 operation.

Qualifications

• Experience supervising a transport fleet or similar team.
• Strong budget understanding and transport compliance knowledge.
• Proven communication and coaching skills.
• Ability to work with limited supervision.
• Proficiency in Microsoft Excel and Outlook.

Responsibilities

• Lead and develop the fleet admin and maintenance team.
• Ensure fleet service and maintenance meet legal compliance.
• Oversee invoiced revenue and weekly/monthly invoicing.
• Act as escalation point with dealer, repair networks, and Planning Team.
• Maintain fleet and KPI reporting and improve KPI performance.
• Manage staff rota for Fleet Helpdesk 24/7.

Skills

Microsoft Excel

Supervisory experience

Budgets & compliance

Communication & coaching

Autonomy & initiative

Job description

Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK’s best known brands across core consumer and retail sectors.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

We are now recruiting for a Fleet Administration Manager at our Appleton Thorn site on a full time, permanent basis.

Working hours: Monday to Friday (40 hours a week)

As the Fleet Administration Manager, you will be responsible for managing and developing the fleet admin and maintenance function within the fleet team, as well as ensuring department objectives are achieved through a positive working environment and flexible approach.

Key Duties include:

• Managing the team to ensure all fleet service and maintenance processes are operated within legal compliance.
• Managing invoiced revenue including weekly and monthly miscellaneous invoicing.
• Acting as the point of escalation for the team, communicating with key personnel, including dealer and repair networks and Planning Team.
• Ensuring the team deliver a high level of customer service and professionalism at all times.
• Ensuring fleet and business KPI’s are met, maintained and improved through the management of team objectives.
• Managing the staff rota to cover the Fleet Helpdesk 24 hours a day, 7 days a week.
• Acting as liaison for insurance claims, gathering invoices for ULR claims and working with wider ops teams to establish full details in a timely manner.
• Maintaining weekly and monthly reporting of KPIs within fleet and the wider business.
• Developing the team through a structured process of performance management, providing and reviewing objectives for your team and individuals.
• Managing personnel issues on a day to day basis including: Recruitment, Coaching and Training, ensuring cover for holiday and absence and dealing promptly with disciplinary issues using the company procedure.

Qualifications

• Strong knowledge of Microsoft packages including Excel and Outlook with high attention to detail.
• Previous supervisory experience within atransport environment desirable.
• A solid understanding of budgets with a good understanding of transport compliance.
• Excellent communicator with effective coaching and development skills.
• Capable of operating with limited supervision within fixed guidelines

Additional Information

As part of our drive to makeStobarta great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave– Competitive holiday entitlement of 28 days inclusive of bank holidays
• Pension scheme –we want colleagues to enjoy a comfortable retirements so we offer agreat contribution of 5% employee and 3% employer
• Life Assurance- x 2 your annual salary
• Wellness –Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
• Eye Care Vouchers –We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition –We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts- via our benefit platform you will have access to over 50 retailer discounts for everyday savings!