Fleet Administration Manager

Culina Group; Appleton Thorn; On-site; GBP 36,000 - 52,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life Assurance

Employee Wellness Programme

Eye care vouchers

Rewards & recognition

Retail discounts

Job summary

Stobart, part of the Culina Group, is recruiting a Fleet Administration Manager at our Appleton Thorn site on a full-time, permanent basis. You will lead the fleet admin and maintenance function, driving department objectives in a positive, collaborative environment.

The role requires strong Excel/Outlook skills, budgeting awareness and the ability to coach and develop staff, with rota management to provide 24/7 Fleet Helpdesk coverage.

Qualifications

• Strong knowledge of Microsoft packages including Excel and Outlook with high attention to detail.
• Previous supervisory experience within a transport environment desirable.
• A solid understanding of budgets with a good understanding of transport compliance.
• Excellent communicator with effective coaching and development skills.
• Capable of operating with limited supervision within fixed guidelines.

Responsibilities

• Manage the team to ensure all fleet service and maintenance processes are operated within legal compliance.
• Manage invoiced revenue including weekly and monthly miscellaneous invoicing.
• Act as the point of escalation for the team, communicating with key personnel including dealer and repair networks and Planning Team.
• Ensure the team deliver a high level of customer service and professionalism at all times.
• Ensure fleet and business KPIs are met, maintained and improved through team objectives management.
• Manage the staff rota to cover the Fleet Helpdesk 24 hours a day, 7 days a week.
• Act as liaison for insurance claims, gather invoices for ULR claims and work with wider ops teams to establish full details promptly.
• Maintain weekly and monthly reporting of KPIs within fleet and the wider business.
• Develop the team through structured performance management, setting and reviewing objectives.
• Manage recruitment, coaching and training, ensuring cover for holiday and absence, and handle disciplinary issues per company procedure.

Skills

Microsoft Excel

Microsoft Outlook

Supervisory experience

Transport compliance

Budget understanding

Communication

Coaching and development

Independent work

Job description

Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK’s best known brands across core consumer and retail sectors.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

We are now recruiting for a Fleet Administration Manager at our Appleton Thorn site on a full time, permanent basis.

Working hours: Monday to Friday (40 hours a week)

As the Fleet Administration Manager, you will be responsible for managing and developing the fleet admin and maintenance function within the fleet team, as well as ensuring department objectives are achieved through a positive working environment and flexible approach.

Key Duties include:

• Managing the team to ensure all fleet service and maintenance processes are operated within legal compliance.
• Managing invoiced revenue including weekly and monthly miscellaneous invoicing.
• Acting as the point of escalation for the team, communicating with key personnel, including dealer and repair networks and Planning Team.
• Ensuring the team deliver a high level of customer service and professionalism at all times.
• Ensuring fleet and business KPI’s are met, maintained and improved through the management of team objectives.
• Managing the staff rota to cover the Fleet Helpdesk 24 hours a day, 7 days a week.
• Acting as liaison for insurance claims, gathering invoices for ULR claims and working with wider ops teams to establish full details in a timely manner.
• Maintaining weekly and monthly reporting of KPIs within fleet and the wider business.
• Developing the team through a structured process of performance management, providing and reviewing objectives for your team and individuals.
• Managing personnel issues on a day to day basis including: Recruitment, Coaching and Training, ensuring cover for holiday and absence and dealing promptly with disciplinary issues using the company procedure.

Key Requirements & Responsibilities include:

• Strong knowledge of Microsoft packages including Excel and Outlook with high attention to detail.
• Previous supervisory experience within atransport environment desirable.
• A solid understanding of budgets with a good understanding of transport compliance.
• Excellent communicator with effective coaching and development skills.
• Capable of operating with limited supervision within fixed guidelines

As part of our drive to make Stobart a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave– Competitive holiday entitlement of 28 days inclusive of bank holidays
• Pension scheme –we want colleagues to enjoy a comfortable retirements so we offer agreat contribution of 5% employee and 3% employer
• Life Assurance- x 2 your annual salary
• Wellness –Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
• Eye Care Vouchers –We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition –We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts- via our benefit platform you will have access to over 50 retailer discounts for everyday savings!