First Line IT Support Specialist - Flexible Hours & Growth

Women in Data®; Greater London; Hybrid; GBP 33,750 - 40,000; Full time

Job summary

A leading tech organization in Greater London is seeking candidates for First Line IT Customer Support roles. This position serves as the first point of contact, handling IT requests and issues. Successful candidates will have a Level 2 qualification in English and Maths. The role offers full-time and part-time options with a competitive salary ranging from £33,750 to £40,000, plus a concessionary payment. The organization values diversity, inviting applications from under-represented groups.

Qualifications

• Level 2 (GCSE or equivalent) qualification in English Language and Maths at Grade 4/C or above.
• Competency with IT and some experience in a professional workplace.
• Ability to identify issues and solve problems thoughtfully.

Responsibilities

• Handle requests and set up new equipment.
• Create and manage secure user accounts.
• Update content in the Service Request Catalogue.

Skills

IT competency

Problem-solving

Effective Communication

Education

Level 2 (GCSE or equivalent) qualification in English Language and Maths at Grade 4/C or above

Job description

A leading tech organization in Greater London is seeking candidates for First Line IT Customer Support roles. This position serves as the first point of contact, handling IT requests and issues. Successful candidates will have a Level 2 qualification in English and Maths. The role offers full-time and part-time options with a competitive salary ranging from £33,750 to £40,000, plus a concessionary payment. The organization values diversity, inviting applications from under-represented groups.