Fire & Security Admin Coordinator - Scheduling & Liaison

SSR C&T; London Borough of Richmond upon Thames; On-site; GBP 25,000 - 35,000; Full time

Job summary

SSR C&T in Twickenham is hiring an Admin Coordinator / Office Admin for Fire & Security. The role involves acting as the main point of contact for clients, coordinating engineers and service delivery, and handling general office administration.

Duties include scheduling installations, maintenance visits and fault calls for CCTV, access control, door entry, fire and intruder alarm systems. Prior industry experience is essential.

Qualifications

• Prior experience in the fire and security industry is essential.
• Strong organisational and communication skills required.
• Ability to track job progress and maintain service records.
• Experience scheduling installations, maintenance visits and fault calls.
• Experience with engineers or technical teams preferred.

Responsibilities

• Manage client enquiries and service requests.
• Schedule engineers for installations, maintenance, and call-outs.
• Ensure engineers have accurate job and site details.
• Track job progress and confirm completion.
• Maintain client communication and service records.

Skills

Organisational skills

Communication skills

Office admin experience

Task management

Customer service

Engineer coordination

Security industry experience

Job description

SSR C&T in Twickenham is hiring an Admin Coordinator / Office Admin for Fire & Security. The role involves acting as the main point of contact for clients, coordinating engineers and service delivery, and handling general office administration.

Duties include scheduling installations, maintenance visits and fault calls for CCTV, access control, door entry, fire and intruder alarm systems. Prior industry experience is essential.