Admin Coordinator/ Office Admin - Fire & Security

SSR C&T; City Of London; On-site; GBP 21,000 - 32,000; Full time

Job summary

SSR C&T in London is seeking a dedicated Service/ Admin Coordinator to act as the main point of contact for clients while coordinating engineers and service delivery. You will also handle office admin tasks to ensure smooth operations.

The role involves scheduling installations, maintenance visits, and fault calls for CCTV, Access Control, Door Entry, fire and Intruder Alarms. Industry experience is a MUST, with a negotiable basic salary based onexperience.

Qualifications

• Must have strong organisational and communication skills.
• Experience in office administration and coordinating multiple tasks.
• Experience in customer service, coordination or scheduling.
• Experience with engineers or technical teams preferred.
• Previous experience in the fire and security systems industry is ESSENTIAL.

Responsibilities

• Manage client enquiries and service requests.
• Schedule engineers for installations, maintenance and call-outs.
• Ensure engineers have accurate job and site details.
• Track job progress and confirm completion.
• Maintain client communication and service records.

Skills

Organisation

Communication

Office admin

Multi-tasking

Customer service

Scheduling

Engineering coordination

Security systems

Education

Office or admin experience

Tools

CRM software

Job description

A South West London-based fire & security systems installer is seeking a Service / Admin Coordinator /Office admin to act as the main point of contact for clients while coordinating engineers and service delivery as well as doing office admin related

The role involves scheduling installations, maintenance visits, and fault calls for systems including CCTV, Access Control, Door Entry, fire and Intruder Alarms, ensuring work is completed efficiently and to a high standard so industry experience is a MUST.

Key Responsibilities

• Manage client enquiries and service requests


• Schedule engineers for installations, maintenance, and call-outs


• Ensure engineers have accurate job and site details


• Track job progress and confirm completion


• Maintain client communication and service records

Skills & Experience

• Strong organisation and communication skills


• Office admin experience


• Ability to manage multiple tasks and priorities


• Experience in customer service, coordination, or scheduling


• Experience working with engineers or technical teams preferred


• previous experience working in fore & security systems ESSENTIAL

The desired can person can be a junior looking to progress but must have industry experience.

On offer is a negotiable basic dep on experience working for a great company.