Security Systems Admin & Service Coordinator

SSR C&T; City Of London; On-site; GBP 21,000 - 32,000; Full time

Job summary

SSR C&T in London is seeking a dedicated Service/ Admin Coordinator to act as the main point of contact for clients while coordinating engineers and service delivery. You will also handle office admin tasks to ensure smooth operations.

The role involves scheduling installations, maintenance visits, and fault calls for CCTV, Access Control, Door Entry, fire and Intruder Alarms. Industry experience is a MUST, with a negotiable basic salary based onexperience.

Qualifications

• Must have strong organisational and communication skills.
• Experience in office administration and coordinating multiple tasks.
• Experience in customer service, coordination or scheduling.
• Experience with engineers or technical teams preferred.
• Previous experience in the fire and security systems industry is ESSENTIAL.

Responsibilities

• Manage client enquiries and service requests.
• Schedule engineers for installations, maintenance and call-outs.
• Ensure engineers have accurate job and site details.
• Track job progress and confirm completion.
• Maintain client communication and service records.

Skills

Organisation

Communication

Office admin

Multi-tasking

Customer service

Scheduling

Engineering coordination

Security systems

Education

Office or admin experience

Tools

CRM software

Job description

SSR C&T in London is seeking a dedicated Service/ Admin Coordinator to act as the main point of contact for clients while coordinating engineers and service delivery. You will also handle office admin tasks to ensure smooth operations.

The role involves scheduling installations, maintenance visits, and fault calls for CCTV, Access Control, Door Entry, fire and Intruder Alarms. Industry experience is a MUST, with a negotiable basic salary based onexperience.