Regional Operations Coordinator: Admin & Scheduling Lead

Complii; East Midlands; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Up to 22 days holiday (+ Bank Holidays

Career development opportunities

Supportive working environment

Job summary

Tay Fire & Security is seeking an Administrator/Regional Operations Coordinator to join our friendly and growing team based at our Head Office in Bingham, Nottingham. You will work alongside our Operations Coordinators to schedule engineers across the UK and act as a key point of contact for clients and site teams, ensuring excellent service.

This busy role requires proactive teamwork, attention to detail and the ability to prioritise to keep day-to-day operations running smoothly for our fire

Qualifications

• Proven recent experience in an Administrator, Administrative Assistant, Operations Coordinator or similar role, with ability to manage a varied workload and ideally support field-based teams.
• Excellent IT skills, including strong proficiency with Microsoft Excel, Word and Adobe PDF.
• Excellent prioritisation, organisational and time-management skills, with ability to work effectively in a highly reactive environment.
• Strong written and verbal communication skills with a customer service focus and knowledge of health and safety and risk assessments is advantageous.

Responsibilities

• Build and manage relationships with allocated core customers and site teams, acting as a key point of contact and ensuring requirements are understood and responded to efficiently.
• Assist with planning engineer work schedules and booking customer appointments, process paperwork and issue documentation to clients, monitor KPIs and arrange travel and accommodation.
• Maintain internal databases, filing systems and asset information, while ordering parts, managing stock, raising purchase orders and preparing Risk Assessments and Method Statements.
• Provide wider administrative support across the business and support directors and management where required.

Skills

Microsoft Excel

Microsoft Word

Adobe PDF

Job description

Tay Fire & Security is seeking an Administrator/Regional Operations Coordinator to join our friendly and growing team based at our Head Office in Bingham, Nottingham. You will work alongside our Operations Coordinators to schedule engineers across the UK and act as a key point of contact for clients and site teams, ensuring excellent service.

This busy role requires proactive teamwork, attention to detail and the ability to prioritise to keep day-to-day operations running smoothly for our fire