Admin Coordinator/ Office Admin – Fire & Security

SSR C&T; London Borough of Richmond upon Thames; Presencial; GBP 25.000 - 35.000; Jornada completa

Descripción de la vacante

SSR C&T in Twickenham is hiring an Admin Coordinator / Office Admin for Fire & Security. The role involves acting as the main point of contact for clients, coordinating engineers and service delivery, and handling general office administration.

Duties include scheduling installations, maintenance visits and fault calls for CCTV, access control, door entry, fire and intruder alarm systems. Prior industry experience is essential.

Formación

• Prior experience in the fire and security industry is essential.
• Strong organisational and communication skills required.
• Ability to track job progress and maintain service records.
• Experience scheduling installations, maintenance visits and fault calls.
• Experience with engineers or technical teams preferred.

Responsabilidades

• Manage client enquiries and service requests.
• Schedule engineers for installations, maintenance, and call-outs.
• Ensure engineers have accurate job and site details.
• Track job progress and confirm completion.
• Maintain client communication and service records.

Conocimientos

Organisational skills

Communication skills

Office admin experience

Task management

Customer service

Engineer coordination

Security industry experience

Descripción del empleo

The Admin Coordinator/ Office Admin – Fire & Security role in Twickenham is a full-time position with a salary of £25,000 to £35,000 per annum. The successful candidate will act as the main point of contact for clients, coordinating engineers and service delivery while handling general office administration. Duties include scheduling installations, maintenance visits and fault calls for CCTV, access control, door entry, fire and intruder alarm systems. Applicants must have prior experience within the fire and security industry. Strong organisational and communication skills are essential, along with the ability to track job progress, maintain service records and ensure engineers receive accurate site details. A South West London–based fire & security systems installer is seeking a Service / Admin Coordinator /Office admin to act as the main point of contact for clients while coordinating engineers and service delivery as well as doing office admin related The role involves scheduling installations, maintenance visits, and fault calls for systems including CCTV, Access Control, Door Entry, fire and Intruder Alarms, ensuring work is completed efficiently and to a high standard so industry experience is a MUST.

Key Responsibilities

• Manage client enquiries and service requests
• Schedule engineers for installations, maintenance, and call-outs
• Ensure engineers have accurate job and site details
• Track job progress and confirm completion
• Maintain client communication and service records

Skills & Experience

• Strong organisation and communication skills
• Office admin experience
• Ability to manage multiple tasks and priorities
• Experience in customer service, coordination, or scheduling
• Experience working with engineers or technical teams preferred
• previous experience working in fore & security systems ESSENTIAL

The desired can person can be a junior looking to progress but must have industry experience. On offer is a negotiable basic dep on experience working for a great company.