Field Technical Service Engineer - Dispensing Equipment

Lyreco Group (Italy); England; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Company vehicle

31 days holiday incl. bank holidays

Pension & Life Assurance

Cycle to Work Scheme

Eye care vouchers

Volunteer days

Grow Our Own Talent Programme

Employee Referral Scheme

Long Service Awards

Job summary

Lyreco is seeking a Technical Customer Service Engineer for field-based work in Hertfordshire and surrounding areas. You will install, service and maintain dispensing and dosing equipment, diagnose faults, and keep careful service records.

A full UK driving licence and the ability to work independently are essential. You’ll join a team that values practical problem-solving, reliable field support, and strong customer relationships, with a company vehicle and benefits package.

Qualifications

• Hands-on engineering experience with fault diagnosis.
• Ability to read electrical diagrams and basic plumbing.
• Independent field-based work with strong problem-solving skills.
• Excellent communication and customer relationship abilities.
• Proven ability to manage workload and complete service records.

Responsibilities

• Install and commission dispensing and dosing equipment at customer sites.
• Diagnose faults and complete repairs to restore operation.
• Carry out planned servicing and preventative maintenance.
• Test equipment and perform safety checks per specifications.
• Maintain van stock and order replacement parts.
• Complete accurate electronic job sheets and communicate with the team.

Skills

Engineering experience

Electrical diagrams

Problem solving

Communication

Organisation & IT

Driving licence

Field service

Job description

Lyreco is seeking a Technical Customer Service Engineer for field-based work in Hertfordshire and surrounding areas. You will install, service and maintain dispensing and dosing equipment, diagnose faults, and keep careful service records.

A full UK driving licence and the ability to work independently are essential. You’ll join a team that values practical problem-solving, reliable field support, and strong customer relationships, with a company vehicle and benefits package.