Field Service Technician – Retail Tech Installations (Casual)

Focal Systems; Sheffield; On-site; GBP 32,000 - 42,000; Part time

Benefits offered by this job

Paid Time Off

Pension

Job summary

Focal Systems is expanding its field service team in the UK and seeks a dedicated Field Service Technician to maintain installations for customers. Role involves store visits, overnight work when required, and ensuring high-quality maintenance in line with KPIs.

You must have a valid UK driving licence and be comfortable with a zero-hours contract. The position requires physical stamina, familiarity with power tools, and the ability to meet tight deadlines while delivering reliable service.

Qualifications

• Proven Field Service Technician Experience in a similar role.
• Strong technical troubleshooting skills for hardware and software.
• Willingness to work nights and weekends as required by assignments.

Responsibilities

• Onsite and offsite maintenance of camera hardware and accessories.
• Diagnose issues, install, replace and configure equipment per standards.
• Respond to service calls and ensure customer SLAs are met.
• Maintain records of service activities, parts used and time spent.

Skills

Technical aptitude

Power tools

Troubleshooting

Field service experience

Tools

Installation equipment

Job description

Focal Systems is expanding its field service team in the UK and seeks a dedicated Field Service Technician to maintain installations for customers. Role involves store visits, overnight work when required, and ensuring high-quality maintenance in line with KPIs.

You must have a valid UK driving licence and be comfortable with a zero-hours contract. The position requires physical stamina, familiarity with power tools, and the ability to meet tight deadlines while delivering reliable service.