Field Service Technician – Retail AI Installations

Focal-Systems; Leeds; On-site; GBP 19,000 - 28,000; Part time

Benefits offered by this job

Paid Time Off

Pension

Job summary

Focal Systems is seeking a Field Service Technician (Maintenance) to service installations across Leeds and surrounding areas. The role involves on-site maintenance, troubleshooting hardware and software, and supporting installations with power tools as needed.

This casual zero-hours contract requires a valid UK driving license and willingness to travel. Hours may include nights and weekends, with work primarily during store operating times and occasional overnight shifts.

Qualifications

• Proven Field Service Technician experience or similar.
• Strong technical troubleshooting for hardware and software issues.
• Proficiency with power tools and installation equipment.
• Physical stamina for long periods on-site and travel.
• Attention to detail to meet quality standards and KPIs.
• Ability to manage time and meet deadlines in field work.
• Clear communication with supervisors and customers during visits.

Responsibilities

• Onsite and offsite maintenance of camera hardware and installations.
• Perform routine preventative maintenance and diagnose issues.
• Respond to service calls and meet customer SLAs.
• Maintain records of service activities and parts used.
• Assist with onboarding/scanning products into the system.
• Attend installations at various client sites, including night hours.

Skills

Technical aptitude

Troubleshooting

Power tools

Physical stamina

Attention to detail

Time management

Communication skills

Driver's license

Tools

Power tools

Job description

Focal Systems is seeking a Field Service Technician (Maintenance) to service installations across Leeds and surrounding areas. The role involves on-site maintenance, troubleshooting hardware and software, and supporting installations with power tools as needed.

This casual zero-hours contract requires a valid UK driving license and willingness to travel. Hours may include nights and weekends, with work primarily during store operating times and occasional overnight shifts.