Field Service Technician – Installations (Nights) – 6‑Month Contract

Focal-Systems; Belfast City District; On-site; GBP 19,000 - 28,000; Part time

Benefits offered by this job

Paid Time Off

Pension

Job summary

Focal Systems is seeking a Field Service Technician for installations across Belfast and Northern Ireland. The role involves overnight site work, on-site deployment of our camera-based retail OS, and ensuring smooth installation, deployment and user adoption.

Applicants need a proven field service background, strong troubleshooting skills and the ability to use power tools. A valid UK driving licence and reliable transport are required, with a fixed-term contract of 6 months and 20 hours per

Qualifications

• Proven field service technician experience in a related role.
• Strong technical aptitude with the ability to diagnose hardware and software issues.
• Proficiency with power tools and installation equipment.
• Physical stamina to work long shifts on-site (including overnight).
• Detail-oriented with the ability to follow specifications precisely.
• Good time management and ability to meet deadlines.
• Effective communication with supervisors, colleagues and customers.
• Valid UK driving licence and reliable transportation to travel to sites.

Responsibilities

• Install camera hardware: mount, connect and configure per standards.
• Respond promptly to installation requests and meet customer SLAs.
• Maintain records of installation activities, parts used and time spent.
• Onboard products into the system and ensure correct scanning.
• Operate power tools safely to complete installations.
• Follow safety protocols to minimise risks during visits.
• Collaborate with team to ensure timely installations.
• Maintain high attention to detail to meet quality standards.
• Meet or exceed KPIs for speed and quality.
• Communicate progress and issues to supervisors and team.

Job description

Focal Systems is seeking a Field Service Technician for installations across Belfast and Northern Ireland. The role involves overnight site work, on-site deployment of our camera-based retail OS, and ensuring smooth installation, deployment and user adoption.

Applicants need a proven field service background, strong troubleshooting skills and the ability to use power tools. A valid UK driving licence and reliable transport are required, with a fixed-term contract of 6 months and 20 hours per