Field Service Manager: Lead High-Impact Field Teams

BSRIA; Bracknell; On-site; GBP 50,000 - 70,000; Full time

Job summary

BSRIA is seeking a Field Service Manager in Bracknell to lead Building Performance Engineers and ensure safe, efficient field service delivery. You will oversee daily operations, performance, and team competency while addressing delivery challenges to meet customer commitments.

You will drive scheduling, resource planning and KPI monitoring, ensuring tasks are completed on time and to high quality standards, with a focus on safety, quality, and regulatory compliance.

Qualifications

• Proven experience managing field-based service, compliance or engineering teams.
• Engineering or technical degree, NVQ Level 4 or 5, or equivalent industry experience.
• Experience direct line management including employee development and performance management.
• Experience scheduling resources and field-service delivery against customer, quality and timescale requirements.

Responsibilities

• Lead, support and develop Building Performance Engineers.
• Oversee day-to-day team operations and performance.
• Ensure safety, quality and regulatory compliance in field activities.
• Manage scheduling, resource planning and field-service delivery.
• Champion continuous improvement and effective stakeholder engagement.

Skills

Team leadership

Stakeholder management

Problem-solving

Communication

People development

Education

Engineering degree or NVQ 4/5

Job description

BSRIA is seeking a Field Service Manager in Bracknell to lead Building Performance Engineers and ensure safe, efficient field service delivery. You will oversee daily operations, performance, and team competency while addressing delivery challenges to meet customer commitments.

You will drive scheduling, resource planning and KPI monitoring, ensuring tasks are completed on time and to high quality standards, with a focus on safety, quality, and regulatory compliance.