Field Service Manager

Remarkable Jobs Limited; Bracknell; On-site; GBP 55,000 - 70,000; Full time

Job summary

Remarkable Jobs Limited is seeking an experienced Field Service Manager to lead a team of field-based engineers in a demanding technical services environment.

You will manage day-to-day field service operations, including engineer scheduling, resource planning, team performance and service delivery, while ensuring high safety and quality standards. The role emphasizes people leadership, client liaison and continuous improvement.

Qualifications

• Experience leading field-based engineers.
• 0
• Strong scheduling and resource planning skills.
• Proven performance management experience.
• Customer and stakeholder management.
• Knowledge of health & safety and compliance.

Responsibilities

• Manage and develop a team of Field Service Engineers / mobile engineers.
• Schedule workloads and coordinate resource planning.
• Monitor KPIs, productivity and service performance.
• Support recruitment, onboarding, training and development.
• Provide operational and technical support to engineers.
• Maintain high standards of health & safety, compliance and quality.
• Manage customer queries and escalations.
• Improve operational efficiency and field service delivery.

Skills

Field Service Management

Scheduling

Team Leadership

KPIs & Performance

Stakeholder Management

Education

Engineering/Technical qualification

Job description

Permanent | Full-time - Monday - Friday

We're looking for an experienced

Field Service Manager / Field Engineering Manager to lead a team of field-based engineers within a technical services environment.

You’ll manage the day-to‑day

field service operation, including engineer scheduling, resource planning, team performance, training and service delivery.

Key responsibilities:

• Manage and develop a team of
• Field Service Engineers / mobile engineers
• engineer scheduling, workloads and resource planning
• Monitor KPIs, productivity and service performance
• Support recruitment, onboarding, training and development
• Provide operational and technical support to engineers
• Maintain high standards of
• health & safety, compliance and quality
• Manage customer queries and escalations
• Improve operational efficiency and field service delivery

About you:

• Field Service Engineers, Service Engineers, Technicians or mobile engineering teams
• Engineering, technical services, testing, maintenance, compliance or similar background
• people management and operational management experience
• Experience with scheduling and coordinating field-based teams
• Strong customer and stakeholder-management skills
• Engineering or technical qualification, or equivalent industry experience, preferred

This opportunity could suit someone currently working as a

Field Service Manager, Field Engineering Manager, Service Manager, Engineering Manager, Technical Services Manager, Service Delivery Manager or Field Operations Manager. Field Service Manager