Field Service Engineer - White Goods (Home Visits) | London Allowance

Haier Europe; Greater London; Hybrid; GBP 42,000 - 47,000; Full time

Benefits offered by this job

London allowance

Bonuses

Pension up to 6%

Staff discounts

Industry-leading benefits

Job summary

Haier Europe is seeking a Field Service Engineer to visit customers in their homes in Harrow, Uxbridge and surrounding areas, diagnose and repair appliance issues, and get them back up and running.

You will manage your day, keep customers and colleagues informed, and maintain van stock. A full driving licence is required, with London allowance and performance bonuses. In-house City and Guilds training supports your development.

Qualifications

• Full, valid driving licence required.
• Experience as a White Goods Engineer preferred.
• Strong technical and customer service skills.
• City and Guilds-assured in-house training provided.

Responsibilities

• Visit customers in their homes across Harrow, Uxbridge and surrounding areas.
• Diagnose and repair appliance issues to get them back up and running.
• Manage time and keep customers and colleagues updated on progress.
• Maintain van stock and enjoy bonus incentives for upselling.

Skills

Driving licence

Customer service

Technical skills

Communication

Education

In-house training (City and Guilds-assured)

Job description

Haier Europe is seeking a Field Service Engineer to visit customers in their homes in Harrow, Uxbridge and surrounding areas, diagnose and repair appliance issues, and get them back up and running.

You will manage your day, keep customers and colleagues informed, and maintain van stock. A full driving licence is required, with London allowance and performance bonuses. In-house City and Guilds training supports your development.