Field Service Engineer — Volvo Construction (York)

SMT GB; Nottingham; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Health Cash Plan

24/7 GP access

free physiotherapy support

enhanced family leave

enhanced sick pay

IVF support

pension contributions matched up to 5%

car leasing and cycle-to-work schemes

refer-a-friend scheme

paid volunteering day

long service awards

Christmas shutdown as part of your hol

Job summary

SMT GB is seeking a Field Service Engineer to cover York and surrounding areas. You will service, diagnose, and repair Volvo construction equipment at customer sites, building strong relationships and helping maximise machine uptime.

The role is field-based with travel across your designated region. NVQ Level 3 in Plant Maintenance or equivalent is required, along with a full UK driving licence and a patient, customer-focused approach.

Qualifications

• NVQ Level 3 (or equivalent) in Plant Maintenance, Agricultural Engineering, HGV Maintenance, or a related engineering discipline.
• Proven experience maintaining and repairing heavy construction plant, with strong knowledge of diesel engines, hydraulics, drivetrains, electrics, and diagnostic systems.
• Advanced fault-finding and problem-solving skills with the ability to work independently in a field-based environment.
• Strong communication and customer service skills, with the confidence to build effective working relationships.
• A full UK driving licence and the flexibility to travel, work overtime, and support customer requirements when needed.

Responsibilities

• Carrying out diagnostics, servicing, maintenance, and repairs on Volvo construction equipment and associated machinery.
• Identifying and resolving mechanical, hydraulic, electrical, and engine-related faults using technical expertise and diagnostic equipment.
• Acting as the primary point of contact for customers, providing updates on machine status, repair progress, and recommended actions.
• Completing all job documentation, inspection reports, timesheets, and electronic records accurately and in real time.
• Maintaining high standards of safety, professionalism, housekeeping, and compliance with company policies and procedures.

Skills

Heavy construction plant

Diagnostics & fault-finding

Diesel engines knowledge

Hydraulics & electrics

Customer service

UK driving licence

Willingness to travel

Education

NVQ Level 3 in Plant Maintenance / Agricultural Engineering / HGV Maintenance

Job description

SMT GB is seeking a Field Service Engineer to cover York and surrounding areas. You will service, diagnose, and repair Volvo construction equipment at customer sites, building strong relationships and helping maximise machine uptime.

The role is field-based with travel across your designated region. NVQ Level 3 in Plant Maintenance or equivalent is required, along with a full UK driving licence and a patient, customer-focused approach.