Field Service Engineer - Scotland

Thermo Fisher Scientific Inc.; Hemel Hempstead; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading scientific company is seeking a Field Service Engineer in Scotland to ensure outstanding performance of products. The role involves installation, maintenance, and training customers on equipment. The ideal candidate should have at least 5 years of experience in field service and an engineering degree. This position offers the opportunity to be part of a world-class team committed to innovation and customer satisfaction.

Qualifications

• Minimum 5 years of field service experience.
• Full clean driving license.
• Resident of Scotland, capable of supporting customers predominantly in the region.

Responsibilities

• Perform installation, maintenance, and repair of equipment.
• Solve and resolve technical issues on-site and remotely.
• Provide comprehensive training to customers on equipment usage.

Skills

Problem-solving skills

Teamwork

Positive attitude

Education

Degree or equivalent experience in Engineering, Mechanical, Electrical, or Electronics

Job description

Fisher Scientific is seeking a Field Service Engineer in Scotland, responsible for ensuring our products deliver outstanding performance. This role offers a unique opportunity to be part of a world-class team passionate about innovation and customer satisfaction.

Your Responsibilities

1. Perform installation, maintenance, and repair of equipment to ensure flawless operation.
2. Solve and resolve technical issues on-site and remotely.
3. Conduct regular inspections and preventive maintenance to ensure reliability.
4. Provide comprehensive training to customers on equipment usage and standard methodologies.
5. Collaborate closely with the sales team to successfully implement customer solutions.
6. Maintain accurate service records and reports.

Minimum Requirements

• Minimum 5 years of field service experience.
• Degree or equivalent experience in Engineering, Mechanical, Electrical, or Electronics.
• Full clean driving license.
• Resident of Scotland, capable of supporting customers predominantly in the region.
• Ability to work in a high-paced environment with a positive attitude.
• Excellent problem-solving skills and teamwork.
• Willingness to go the extra mile.
• Able to travel long distances daily.

Work Conditions

• Standard work schedule (Mon-Fri).
• Environmental conditions include loud noises, strong odors, working with hazardous materials, and working at heights.

About Thermo Fisher Scientific

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $50 billion. Our mission is to enable our customers to make the world healthier, cleaner, and safer. We support life sciences research, analytical challenges, laboratory efficiency, and healthcare advancements through our top brands including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, and others. Join our team of over 100,000 colleagues committed to innovation and excellence.