Field Service Engineer - Printers in Sheffield

Energy Jobline ZR; Sheffield; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Company car

Excellent employee benefits

Job summary

Energy Jobline ZR is seeking a hands-on MFP Service Engineer to join our field-based service team, covering the Sheffield area. You will install, maintain and repair multifunction printers, diagnose faults and perform preventative maintenance, while training customers.

You’ll manage van stock, keep service records and work with the call centre to meet SLAs, delivering a professional, customer-focused service.

Qualifications

• Proven electromechanical skills and experience servicing MFPs or printers to component level.
• Strong communication and customer service skills.
• Good time management and organisation skills.
• GCSE Maths or equivalent; full UK driving licence.

Responsibilities

• Install, maintain and repair multifunction printers across the Sheffield area.
• Diagnose faults, carry out preventative maintenance and train customers.
• Manage van stock and keep accurate service records.
• Collaborate with the call centre to meet service level agreements.
• Escalate complex issues when required and deliver a professional, customer-focused service.

Skills

Electro-mechanical skills

Customer service

Time management

Microsoft Office

Driving licence

Job description

Job Description

Are you a hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers (MFPs) across the Sheffield area.

You’ll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You’ll also elevate complex issues when required while delivering a professional, customer-focused service. Whether your background is as a Field Service Engineer, Field Service Technician, Printer Service Engineer or Photocopier Engineer, we’d love to hear from you.

Location: Field-based – Covering the Sheffield area in South Yorkshire

Salary

Salary: Up to £31,000 basic

Benefits

• company car + excellent employee benefits

You’ll have proven electromechanical skills and experience servicing MFPs or printers to component level, along with strong communication, customer service and networking skills. Good time management, Microsoft Office proficiency, a good understanding of Health & Safety, GCSE Maths (or equivalent) and a full UK driving licence are essential.