MFP Service Engineer

hireful; Sheffield; On-site; GBP 19,000 - 31,000; Full time

Benefits offered by this job

Company car

Employee benefits

Job summary

hireful is seeking a hands-on MFP Service Engineer to join our field-based Service team in the Sheffield area. You will install, maintain and repair multifunction printers, diagnose faults, and ensure high levels of customer satisfaction.

This role requires electromechanical skills, strong communication, and a valid UK driving licence. You will work across Sheffield and surrounding areas with a focus on safety, documentation, and timely service delivery.

Qualifications

• Proven electromechanical skills and experience servicing MFPs or printers to component level.
• GCSE Maths or equivalent required.
• Full UK driving licence and strong communication skills are essential.

Responsibilities

• Diagnose and resolve faults on MFPs and printers.
• Carry out preventative maintenance and installations of new devices.
• Train customers and manage van stock.
• Maintain accurate service records and SLAs with the call centre.
• Escalate complex issues as needed to ensure timely resolution.

Skills

Electromechanical skills

Experience servicing MFPs

Strong communication

Time management

Full UK driving licence

Education

GCSE Maths

Tools

Microsoft Office

Job description

Are you a hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We’re looking for an \"MFP Service Engineer\" to join our field-based Service team, installing, maintaining and repairing multifunction printers (MFPs) across the Sheffield area.

You’ll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You’ll also accelerate complex issues when required while delivering a professional, customer-focused service. Whether your background is as a Field Service Engineer, Field Service Technician, Printer Service Engineer or Photocopier Engineer, we’d love to hear from you.

Location: Field-based – Sheffield, South Yorkshire

Salary: Up to £31,000 basic + company car + excellent employee benefits

You’ll have proven electromechanical skills and experience servicing MFPs or printers to component level, along with strong communication, customer service and networking skills. Good time management, Microsoft Office proficiency, a good understanding of Health & Safety, GCSE Maths (or equivalent) and a full UK driving licence are essential.