Field Service Engineer - Packaging

Bennett and Game; Reading; On-site; GBP 36,000; Full time

Job summary

A technical recruitment agency seeks a Field Service Engineer to join an international packaging equipment manufacturer in Taplow. Responsibilities include providing technical support, conducting maintenance checks, diagnosing issues, and installing equipment. The ideal candidate will have experience in the field service industry, strong technical skills, and excellent customer relations. This role offers a competitive salary of £36,000 with additional benefits such as an annual bonus, company van, and extensive training.

Benefits

Annual bonus

Company van

Private medical insurance

Qualifications

• Proven experience in a similar Field Service Engineer role.
• Strong technical and problem-solving skills.
• Excellent customer service and communication abilities.

Responsibilities

• Provide expert technical support to clients both remotely and on-site.
• Conduct regular maintenance checks and inspections on machinery.
• Identify, diagnose, and repair equipment malfunctions.
• Install and commission packaging equipment at client sites.

Skills

Technical Support

Problem-solving skills

Customer service

Job description

Job Description

Position: Field Service Engineer - Packaging

Location: Taplow

Salary: £36k+bonus and benefits

An international packaging equipment manufacturer based in Taplow is seeking a Field Service Engineer to join their team. The successful candidate will possess a strong background in field service engineering, ideally within the packaging or related machinery industry. This role involves providing technical support, performing maintenance, and ensuring the optimal performance of packaging systems across the UK.

Job Overview

• Technical Support: Provide expert technical support to clients both remotely and on-site.
• Diagnose and resolve equipment issues promptly and efficiently to minimise downtime.

Preventive Maintenance

• Conduct regular maintenance checks and inspections on machinery.
• Implement preventive measures to reduce breakdowns and ensure smooth operation.

Repair and Troubleshooting

• Identify, diagnose, and repair equipment malfunctions.
• Replace faulty components and perform necessary adjustments to restore full functionality.

Installation and Commissioning

• Install and commission packaging equipment at client sites.
• Ensure all installations meet technical specifications and customer requirements.

Requirements

• Proven experience in a similar Field Service Engineer role.
• Previous experience within the packaging or related machinery industry (advantageous).
• Strong technical and problem-solving skills.
• Excellent customer service and communication abilities.

Salary & Benefits

• Salary: £36,000 per annum (dependent on experience)
• Bonus: Circa £3,000 annual bonus
• Hours: 8:30am - 5:00pm
• Company Van: Provided for work use
• Travel: National coverage; routes planned in advance
• Overnight Stays: One night per week (expenses covered)
• Training: Full product and technical training provided
• Holidays: 25 days annual leave + bank holidays
• Pension: Auto-enrolment pension scheme
• Life Insurance: 4x annual salary
• Private Medical Insurance: Available after 2 years\' service
• Additional Benefits: Christmas shutdown

Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

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