Field Service Engineer - Microscopy

Mase Consulting Ltd; Greater London; On-site; GBP 35,000 - 41,000; Full time

Benefits offered by this job

Private Medical Insurance

Private Dental

£8K Travel Allowance

Up to 10% Matched Pension

Life Assurance

Income Protection Insurance

27 Days Holiday + Public Holidays

Job summary

Mase Consulting Ltd is seeking a Field Service Engineer specializing in microscopy to join a global microscope equipment provider in London. You will receive extensive training while supporting customers across the assigned territory, including academia and research organisations.

The role requires Masters or PhD level education with hands-on microscopy experience, a strong work ethic, independence and a full UK driving licence. Sponsorship is not offered.

Qualifications

• Masters or PhD in optics or microscopy.
• Experiences with microscopy; heavy microscopy user or involved in enhancing microscope functionality.

Responsibilities

• Provide on-site and remote maintenance, calibration and repair of microscopy equipment.
• Calibrate, service and commission systems at customer sites including installations.
• Shadow and train through site visits, manage support cases and diary.
• Submit accurate service reports and develop product expertise.
• Maintain high level of technical knowledge within product category.

Skills

Microscopy experience

UK driving licence

Autonomous working

Education

Masters/PhD in Optics or Microscopy

Job description

Field Service Engineer - Microscopy

Looking for a company that will provide you with unrivalled training along with an environment that ensures you remain engaged and technically challenged?

This specialist microscope manufacturer is searching for Masters or PhD educated individual with proven hands-on experience using microscopy and a desire to move into Service Engineering.

Why This Company?

My client is a global manufacturer of microscopy equipment and has pushed the boundaries of technology enabling a high level of accuracy in a number of critical applications. Recognised as an industry leader with fantastic career development opportunities they have become the employer of choice within the sector.

Rewards & Benefits

• £35K - £41K Basic
• Regular Pay Reviews
• £8K Travel Allowance
• Private Medical Insurance
• Private Dental
• Up to 10% Matched Pension
• Life Assurance
• Income Protection Insurance
• 27 Days Holiday (rising with service) + Public Holidays

About The Role

The successful candidate will provide first-class service and calibration support to my client's customer base across the assigned territory (London).

Other duties will include:

• Undergoing training which will involve shadowing experienced engineers.
• Attending a variety of customer sites including both academia and research organisations.
• Managing your own support cases and diary.
• Calibrating, repairing, servicing, and maintaining a range of high value microscopy equipment.
• Providing effective on-site customer support including system installation (hardware & software) and commissioning.
• Providing site based and remote maintenance (preventative and reactive), fault finding and diagnostic support to board level.
• Developing a high level of technical expertise within your assigned product category.
• Submitting accurate and timely service reports.

About You

The ideal candidate will be educated to Masters or PhD level with proven knowledge and experience within the area of Optics and Microscopy. Candidates should be a heavy microscopy user or possibly been involved in building and adding elements to increase microscope functionality.

Degree level candidates will be considered should they possess a minimum of 1 years' experience working as a technician or service engineer on analytical instruments.

Candidates must have an excellent work ethic and the ability to operate autonomously.

Other key skills include:

• An enthusiastic and professional communicator.
• Full UK driving Licence.
• Willingness to learn.
• Well organised, self-motivated and approachable personality.
• Rights to work in the UK (Sponsorship is not offered)

Location: Covering Zone 1-6 London (Ideally applicants will be based within a 45 minute train journey of one of the mainline stations such as Paddington, Kings Cross, Waterloo or Euston)

Field Service Engineer - Microscopes / Microscopy

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