Field Service Engineer - Pharma

Mase Consulting Ltd; Northampton; Remote; GBP 42,000 - 55,000; Full time

Benefits offered by this job

Company Car

Private Healthcare

Life Assurance

Pension 5% Match

Travel Expenses Card

25 Days Holiday

Job summary

Mase Consulting Ltd is seeking a Field Service Engineer / Maintenance Technician to service and maintain highly automated pharmaceutical equipment across the UK, with travel to the south favored. The role is home-office based with regular UK travel and some weekends away, supporting installations and preventative maintenance.

You will work in a team handling complex machinery, with a mechanical emphasis and a clear focus on fault finding, calibration, and repair. English fluency is essential.

Qualifications

• Fluent English required.
• Multiskilled with a mechanical focus.
• Willingness to travel regularly within the UK and nights away.

Responsibilities

• 80% mechanical and 20% electrical work.
• Support pharmaceutical manufacturers in the UK with weekly travel and occasional multi‑week away from home.
• Attend and resolve complex service calls; some installations and training as needed.
• Plan preventative maintenance and respond to breakdowns and repairs.
• Coordinate with engineering planner and complete service visit reports.

Skills

Fluent English

Mechanical focus

UK travel willingness

Education

Degree-level education beneficial

Job description

Field Service Engineer / Maintenance Technician - Pharma

Do you enjoy the practical hands‑on elements of engineering and have the desire to work on industry-leading, highly complex automated equipment?

Ready for your calling? This specialist equipment manufacturer is searching for a well‑rounded Field Service Engineer / Service Technician to support their pharmaceutical customers in the UK, with a higher concentration of customers in the south.

Why This Company?

This leading industrial machinery manufacturer has grown 20% over the past 12 months and in line with the acquisition of new customers and to ensure continued world class service they now wish to expand their service team in the UK.

Operating in rapidly expanding markets such as pharmaceuticals and recognised for offering some of the industry's most advanced production equipment, they pride themselves on their detailed attention to customer needs and dedication to the highest standards of performance and quality.

Rewards & Benefits

• £42K - £55K Basic (dependent on experience)
• Company Car
• Private Healthcare
• 4 x Life Assurance
• 5% Matched Pension
• Company Credit Card (Travel Expenses)
• Overtime (1.25x paid on any hours worked above contracted 39 hours per week)
• 25 Days Holiday + Bank Holidays

About The Role

As a Field Service Engineer / Service Technician you will work from a home office and be responsible for:

• Operating in an 80% mechanical and 20% electrical role.
• Working within a service engineering team supporting pharmaceutical manufacturers in the UK. (Weekly travel and time away from home are expected with on average 5 weekends away from home per annum).
• Attending a low number of customer calls as each case can be extremely complicated and time consuming.
• On rare occasions operating as part of an installation team to complete new equipment installations, commissioning and user training.
• Working to preventative maintenance and installation work which is often booked 2-3 months in advance, whilst also reacting to more pressing breakdowns and repairs.
• Working with the engineering planner to coordinate activities and movements.
• Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding, problem resolution and repair.
• Completing service visit reports.

About You

The ideal candidate will possess at least 2 years of service engineering / technician experience, gained working on complex automated pharmaceutical equipment, including robotics, production/processing, materials handling, packaging and filling machinery.

Candidates must speak fluent English and be multiskilled with a mechanical focus. You must be comfortable travelling regularly in the UK and spending nights away from home.

A degree level education is beneficial, but not essential. It is, however, essential you have a logical and methodical approach to finding faults and be comfortable working on high value automated machinery.

A valid local driving license is required, as is the right to work in the UK. My client doesn't offer sponsorship.

Location

Covering the UK but ideally based in the South - Berkshire, Buckinghamshire, Hertfordshire, Northamptonshire, Oxfordshire, Gloucestershire, Avon, Wiltshire, Hampshire, Surrey. Would also consider candidates in the Midlands

Keywords:

Service Engineer, Field Engineer, Senior Engineer, Technical Support Engineer, Customer Support Engineer, Installation Engineer, Support Specialist, Technical Specialist, Field Technician, Service Technician, Senior Technician, Support Technician, Installation Technician, Engineering, Mechanical Engineering, Mechanical Components, Electrical Engineering, Electronic Engineering, Mechatronic, Industrial Automation, Robotics, Conveyors, End of Line Production Equipment, Food Processing Machinery, Pharmaceutical Automation, Pharmaceuticals, Tablet Counters, Tablet Press, Liquid Filling, Automated Robotics, Cleanroom, Sterile, Centrifuge, Capital Equipment