Field Service Engineer - Materials Handling & Maintenance

Jungheinrich Internal; Reading; On-site; GBP 36,000 - 48,000; Full time

Job summary

Jungheinrich is seeking a Site Engineer to support Tesco in Reading. The role focuses on preventative maintenance and repair of materials handling equipment, with a bias toward mechanical and electrical systems, on a busy site.

You will work 40 hours per week, Monday to Friday, with rotating shifts. You will complete service reports, manage parts stock, and build strong customer relationships while upholding health and safety standards.

Qualifications

• Mechanically and electrically biased engineer background preferred.
• Clean driving license required and good educational level.
• Experience in customer-facing roles and ability to work unsupervised.

Responsibilities

• Preventative maintenance of materials handling and ancillary equipment.
• Repair of materials handling and ancillary equipment.
• Accurately complete service reports and time sheets.
• Manage and control parts stock.
• Build customer relationships through good communication, ensuring customer expectations are met in line with contractual obligations.
• Liaise with the after sales office to provide accurate repair times and ETA information to customers.
• Identify chargeable follow up work and ensure it is communicated to the customer and completed.
• Ensure all company and customer health and safety procedures are met.
• Identify sales leads for Jungheinrich equipment and After Sales products.
• Act as a Company Ambassador at all times.
• May perform other duties including call-out and work outside normal hours.

Skills

Time Management

Problem solving

Flexibility

Accountability

Adaptability

Initiative

Business acumen

Customer orientation

Decision making

Innovation

Negotiation and influencing

Team working

Job description

Jungheinrich is seeking a Site Engineer to support Tesco in Reading. The role focuses on preventative maintenance and repair of materials handling equipment, with a bias toward mechanical and electrical systems, on a busy site.

You will work 40 hours per week, Monday to Friday, with rotating shifts. You will complete service reports, manage parts stock, and build strong customer relationships while upholding health and safety standards.