Field Service Engineer - Materials Handling & Maintenance

Jungheinrich Uk Ltd; Doncaster; On-site; GBP 25,000 - 35,000; Full time

Job summary

Jungheinrich UK Limited is seeking an area service support role to assist the Area Service Manager in meeting site performance goals. You will repair and maintain materials handling equipment, complete reports accurately and manage parts stock, while building strong customer relationships.

Applicants should be proactive, flexible and able to work across sites, with a focus on safety and service excellence. This position is based in the UK and involves on-site duties.

Qualifications

• Time management and prioritisation skills.
• Strong problem solving and analytical thinking.
• Flexibility to adapt to varying site conditions.
• Accountability for service quality and safety.
• Demonstrated initiative in improving processes.
• Business acumen and understanding of service revenue.
• Customer oriented approach to maintain relationships.
• Sound decision making under pressure.
• Negotiation and influencing to secure customer cooperation.

Responsibilities

• Preventative maintenance and repair of materials handling equipment.
• Accurately complete service reports and time sheets.
• Manage and control parts stock.
• Build customer relationships through effective communication.
• Coordinate with the after sales office for repair times and ETA.
• Identify chargeable follow up work and communicate it to the customer.
• Ensure health and safety procedures are followed.
• Identify sales leads for Jungheinrich equipment and After Sales products.

Skills

Time Management

Problem solving

Flexibility

Accountability

Initiative

Business acumen

Customer orientation

Decision making

Negotiation and influencing

Job description

Jungheinrich UK Limited is seeking an area service support role to assist the Area Service Manager in meeting site performance goals. You will repair and maintain materials handling equipment, complete reports accurately and manage parts stock, while building strong customer relationships.

Applicants should be proactive, flexible and able to work across sites, with a focus on safety and service excellence. This position is based in the UK and involves on-site duties.