Field Service Engineer – Materials Handling & On‑Site Support

Jungheinrich AG; Peterborough; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

EV vehicle supplied

Charger supplied

Job summary

Jungheinrich UK is seeking a Site Support Engineer to join our customer service team and cover sites in Peterborough. You will perform preventative maintenance, diagnose faults, and repair equipment for a range of materials handling systems.

We expect a mechanically and electrically biased background, good customer-facing skills, and a clean driving licence. The role may require call-outs and occasional after-hours work.

Qualifications

• Mechanically and electrically biased engineers with maintenance/service background.
• Experience in customer-facing environments is required.
• Clean driving license and a good level of education.
• Experience supervising staff is desirable.

Responsibilities

• Preventative maintenance of materials handling and ancillary equipment.
• Repair and maintenance of materials handling and ancillary equipment.
• Accurately complete service reports and time sheets.
• Manage and control parts stock.
• Build customer relationships through good levels of communication, ensuring customer expectations are met.
• Coordinate with the after-sales office for repair times and ETA.
• Identify chargeable follow-up work and communicate to customers.
• Ensure health and safety procedures are met.
• Identify sales leads for Jungheinrich equipment and After Sales products.
• Act as a Company Ambassador at all times.

Skills

Mechanical bias

Electrical bias

Customer facing

Driving licence

Job description

Jungheinrich UK is seeking a Site Support Engineer to join our customer service team and cover sites in Peterborough. You will perform preventative maintenance, diagnose faults, and repair equipment for a range of materials handling systems.

We expect a mechanically and electrically biased background, good customer-facing skills, and a clean driving licence. The role may require call-outs and occasional after-hours work.