Field Service Engineer - Machine Tools

Teambuilder Recruitment Limited; Newcastle upon Tyne; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading recruitment agency is seeking a Field Service Engineer to install, maintain, and service CNC machine tools across the UK. This home-based role requires extensive travel within the North East and beyond, often with short notice. Ideal candidates will have a background in CNC machine servicing and excellent fault-finding skills. The position offers a competitive salary of £40-£45,000, with the potential for on-target earnings of up to £60,000, along with a fully expensed company car, tools, and other benefits.

Benefits

Company car

Standard 39-hour working week

25 days holiday plus Bank Holidays

Company pension scheme

Life assurance

Qualifications

• Background in CNC machine tool servicing, maintenance or installation.
• Strong mechanical aptitude with good electrical control-system understanding.
• Excellent fault-finding skills in mechanical, electrical, and control software.

Responsibilities

• Install and commission high-end CNC machine tools at customer sites.
• Train customer personnel on machine operation and maintenance.
• Service and maintain CNC machines in the field.

Skills

CNC machine tool servicing

Mechanical aptitude

Electrical/control-system understanding

Fault-finding skills

Training ability

Self-motivation

Full UK driving licence

Education

Formal qualification in mechanical, electrical, mechatronics or similar

Job description

Field Service Engineer - Machine Tools (CNC / High-Tech Equipment)

Location: Home-based covering the North East region, with UK-wide travel as required.

Role Overview

You will be responsible for the installation, commissioning, training, maintenance, and service of high-end CNC machine tools (mills, grinders, lathes) for a leading manufacturing equipment company. This role involves extensive travel to customer sites, often with short notice, and occasionally work on weekends.

Key Responsibilities

• Provide on-site and in-house support to customers: installation, commissioning, and system hand-over.
• Train customer personnel on machine operation, maintenance and best practice.
• Service, maintain and upgrade CNC machine tools at customer locations.
• Replace sub-assembly modules, control boards and components as needed.
• Perform scheduled and reactive maintenance, and support machine relocations if required.
• Travel at short notice to sites across the UK; stay away from home when required.
• Work independently, manage your own time and service schedule, and deliver high customer satisfaction and uptime for clients.

Essential Skills & Experience

• Background in CNC machine tool servicing, maintenance or installation (mills, lathes, grinders) in a manufacturing environment.
• Strong mechanical aptitude.
• Good electrical / control-system understanding, particularly experience (or strong interest) in Siemens and Heidenhain CNC controls.
• Excellent fault-finding skills: mechanical, electrical and control software.
• Able to train customer staff and present technical information clearly.
• Self-motivated, comfortable working independently, and responsive to customer needs with short notice travel.
• Full UK driving licence.
• Willingness to work occasional weekends and be flexible with travel.

Desirable/Bonus Skills

• Formal qualification in mechanical, electrical, mechatronics or similar (e.g., HNC, HND, City & Guilds).
• Previous field service engineer experience.
• Experience with high-end manufacturing equipment, automation systems, robotics or precision manufacturing.
• Familiarity with machine tool alignment, geometry, calibration and advanced diagnostics.

Compensation & Benefits

Base salary: £40-£45,000 (depending on experience).
On-target earnings (OTE): up to £60,000.
Standard 39-hour working week. Overtime: flat rate Monday-Friday; x1.5 Saturday; x2 Sunday.
Fully expensed company car + tools, laptop/phone.
25 days + Bank Holidays
Company pension scheme, Life assurance