Field Service Engineer in Basildon

Energy Jobline ZR; Basildon; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Overtime pay

Private vehicle use

Pension scheme

Profit-sharing bonus

Health & eyecare

Employee discounts

Career development

25 days holiday

Job summary

Briggs Equipment Group is seeking a Field Service Engineer for roles across the UK and Ireland, currently anchored in Essex. The position offers a 40-hour week, overtime, pension, and profit-share opportunities within a comprehensive benefits package.

You will work at customer sites, diagnose issues, source parts, and ensure compliance with safety and engineering standards, while maintaining detailed documentation.

Qualifications

• Relevant technical qualification
• Previous experience in a similar role
• Good understanding of hydraulic, mechanical and electrical principles
• Ability to work independently and under pressure

Responsibilities

• Attend customer sites to assess work scope and priorities.
• Communicate with controller and customer on timelines and costs.
• Identify root causes and source parts cost-effectively.
• Ensure work complies with engineering standards and tolerances.
• Inspect and verify safety of equipment before handover.
• Document all service activities with signatures and records.
• Identify follow-on work and discuss with the customer to maximise revenue.

Skills

Technical qualification

Field service experience

Hydraulic knowledge

Mechanical knowledge

Electrical knowledge

Independent worker

Prioritisation

Job description

Job Description

Field Service Engineer

Contract: Permanent

Location: Essex

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.

The Impact you will have

• Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
• Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
• Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team.
• Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
• Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
• Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise and potential revenue for equipment that has been damaged.
• Completing all related job and service documentation is correctly, with necessary signatures/documents obtained from the customer.

What will help you to excel in this role

• Relevant technical qualification
• Previous experience within a similar role
• Good understanding of hydraulic, mechanical and electrical principals
• The ability to work independently and under pressure
• The ability to manage and prioritise workload
• Understanding customer needs

What you can expect from us

• 40 hour working week
• Overtime is payable at x1.5 Monday - Saturday and x2 on Sunday
• 25 days holiday with the ability to buy an extra 3 days subject to conditions
• Vehicle is available for private use if desired (tax to be paid)
• Future development and career opportunities
• Contributory pension scheme with employer contributions up to 6%
• Profitshare bonus based on business performance
• Paycare and eyecare health scheme
• High street discounts

If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.