Field Service Engineer – Diagnostics for Healthcare

F. Hoffmann-La Roche AG; City of Westminster; Sur place; GBP 34 000 - 48 000; Plein temps

Résumé du poste

Roche Diagnostics is seeking a Field Service Engineer to maintain and support our high‑value diagnostic equipment across the South region of the UK. You will be responsible for installations, preventative maintenance, troubleshooting and customer training to keep healthcare providers delivering the best possible care.

Join a global, innovative company where you will work with skilled colleagues, travel within the region, and contribute to launching new products and services that improve patient

Qualifications

• Engineering or electrical qualification, ideally with biomedical/industrial/automation experience.
• Previous field service experience with high‑value capital equipment.
• Strong diagnostic skills from component‑level troubleshooting to system‑level expertise.
• Excellent communication skills and the ability to build trusted customer relationships.
• Willingness to travel within the South and South West England region (and occasionally across the UK).

Responsabilités

• Diagnose, repair, and maintain electro‑mechanical, fluidic, and electronic systems across the South/South West England region.
• Carry out preventative, corrective, modification, installation for Roche products.
• Deliver on‑site and office‑based customer training to ensure effective equipment use.
• Support new product launches and help grow key business accounts across your territory.
• Collaborate with the Regional Technical Manager and wider Technical Services team to deliver exceptional service.
• Represent Roche with professionalism at customer sites across the region (occasional UK travel).

Formation

Engineering or electrical qualification

Description du poste

Roche Diagnostics is seeking a Field Service Engineer to maintain and support our high‑value diagnostic equipment across the South region of the UK. You will be responsible for installations, preventative maintenance, troubleshooting and customer training to keep healthcare providers delivering the best possible care.

Join a global, innovative company where you will work with skilled colleagues, travel within the region, and contribute to launching new products and services that improve patient