Field Service Engineer

NCR Atleos; Sheffield; Hybride; GBP 31 000 - 33 000; Plein temps

Avantages offerts par ce poste

Company vehicle

Fuel card

Private medical cover

Pension plan

Life assurance

Income protection

Employee assistance programme

MYGYM discounts

Résumé du poste

NCR Atleos in Sheffield is seeking a Field Service Engineer to diagnose faults, repair ATM modules on-site, and install/maintain equipment across the territory. A full UK driving license and strong problem-solving skills are essential. You will work 42.5 hours per week across five days with weekend rota and enjoy a company vehicle with a fuel card.

Training provided, and safety standards strictly observed. The role involves travel within the region, lifting equipment, and a comprehensive

Qualifications

• Valid Full UK manual driving license.
• Strong local geographical knowledge.
• Experience in break/fix, IT, computer/mechanical repair.
• Basic computer hardware and software knowledge.
• Experience with Windows operating systems.
• High level of mechanical/electrical aptitude.
• Excellent interpersonal skills and customer facing.
• Ability to work independently with minimal supervision and under pressure.

Responsabilités

• Diagnose faults and perform repair or replacement of ATM modules on-site.
• Install, maintain, and repair equipment within an assigned territory/region.
• Take ownership of customer issues or incidents, ensuring satisfaction and compliance with Service Level Agreements.
• Carry out work with adherence to the Health & Safety Policy.

Connaissances

UK driving license

Geographical knowledge

Break/Fix experience

Windows OS

PC hardware

Customer facing

Problem solving

Independent worker

Description du poste

## Field Service EngineerApply: SHEFFIELD, GBR: Full time: Posted Today: R1154807**About NCR Atleos**NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.**Join a Global Leader in Financial Technology – Become an ATM Field Engineer at NCR Atleos!** * Job Title: **Field Service Engineer*** Location: **Sheffield** – Field Work* Salary: **£31,000 - £33,000** depending on experience* Hours: **42.5 per week** across 5days with weekend work on rota basis **MAIN RESPONSIBILITIES:*** Diagnose faults and perform repair or replacement of ATM modules on-site* Install, maintain, and repair equipment within an assigned territory/region* Take ownership of customer issues or incidents, ensuring satisfaction and compliance with Service Level Agreements* Carry out work with adherence to the Health & Safety Policy* Role may involve prolonged travel, lifting and carrying toolkits/parts of varying weights, and bending, squatting, walking, standing, or sitting for extended periods* **Full training and equipment provided.** Company vehicle available for personal use (fuel card included; BIK and mileage usage fee per mile apply)**KEY QUALIFICATIONS:*** **Valid Full UK manual driving license*** Strong local geographical knowledge* Experience in break/fix, IT, computer/mechanical repair* Basic computer hardware and software knowledge* Experience with Windows operating systems* Experience in general PC hardware and software maintenance* High level of mechanical/electrical aptitude* PIA licences desirable, but if you don’t hold one, it will be provided * Excellent interpersonal skills and customer facing relationship skills* Ability to work independently with minimal supervision, strong problem-solving skills, quick learner, and capable of performing well under pressure**PREFERRED QUALIFICATIONS (NOT ESSENTIAL):** * NCR/Wincor ATMs experience Previous Field Based experience Previous Engineering experience **PLEASE NOTE:**All successful candidates will need to provide a **traceable work and education history**, complete a criminal record and credit background check. **WHAT WE CAN OFFER YOU:*** **£31,000 - £33,000** depending on experience* Personal use of the company vehicle (fuel card provided; BIK and usage fee per mile applies)* 42.5-hour contract with weekend work on rota basis; 5 days over 7 (8.5 hours + 30 minutes brake)* 24 days holiday, rises to 25 after 5 years’ service.* Competitive defined contribution company pension with Fidelity.* 75% Employer funded single private medical cover with the option to buy additional cover.* Access to opt into a range of competitively priced benefits, including health cash plan, dental cover, cancer checks, health assessments, critical illness cover and cycle to work scheme.* Employee life assurance.* Employer funded Income protection scheme.* Employee Assistance Programme, with 24/7 counselling service.* Access to MYGYM discounts for membership offers and discounts.* Access to a range of lifestyle discounts.