Field Service Engineer

NCR Atleos; Leeds; Ibrido; GBP 31.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company vehicle

Fuel card provided

Pension scheme

Private medical cover

Life assurance

Income protection

Employee Assistance Programme

MYGYM discounts

Lifestyle discounts

Descrizione del lavoro

NCR Atleos in Central Yorkshire is seeking a Field Service Engineer to diagnose faults and repair ATM modules on-site across the region. You will install, maintain, and repair equipment while ensuring customer satisfaction and SLA compliance.

The role includes travel, varied tasks, and full training with a company vehicle provided for personal use. Salary ranges £31,000–£33,000 with weekend rota work and 42.5 hours per week.

Competenze

• Valid Full UK manual driving license
• Strong local geographical knowledge
• Experience in break/fix, IT, computer/mechanical repair
• Basic computer hardware and software knowledge
• Experience with Windows operating systems
• Experience in general PC hardware and software maintenance
• High level of mechanical/electrical aptitude
• PIA licences desirable

Mansioni

• Diagnose faults and perform repair or replacement of ATM modules on-site
• Install, maintain, and repair equipment within an assigned territory/region
• Take ownership of customer issues or incidents, ensuring satisfaction and compliance with Service Level Agreements
• Carry out work with adherence to the Health & Safety Policy

Descrizione del lavoro

**About NCR Atleos**NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.**Join a Global Leader in Financial Technology – Become an ATM Field Engineer at NCR Atleos!** * Job Title: **Field Service Engineer*** Location: **Central Yorkshire** – Field Work* Salary: **£31,000 - £33,000** depending on experience* Hours: **42.5 per week** across 5days with weekend work on rota basis **MAIN RESPONSIBILITIES:*** Diagnose faults and perform repair or replacement of ATM modules on-site* Install, maintain, and repair equipment within an assigned territory/region* Take ownership of customer issues or incidents, ensuring satisfaction and compliance with Service Level Agreements* Carry out work with adherence to the Health & Safety Policy* Role may involve prolonged travel, lifting and carrying toolkits/parts of varying weights, and bending, squatting, walking, standing, or sitting for extended periods* **Full training and equipment provided.** Company vehicle available for personal use (fuel card included; BIK and mileage usage fee per mile apply)**KEY QUALIFICATIONS:*** **Valid Full UK manual driving license*** Strong local geographical knowledge* Experience in break/fix, IT, computer/mechanical repair* Basic computer hardware and software knowledge* Experience with Windows operating systems* Experience in general PC hardware and software maintenance* High level of mechanical/electrical aptitude* PIA licences desirable, but if you don’t hold one, it will be provided * Excellent interpersonal skills and customer facing relationship skills* Ability to work independently with minimal supervision, strong problem-solving skills, quick learner, and capable of performing well under pressure**PREFERRED QUALIFICATIONS (NOT ESSENTIAL):** * NCR/Wincor ATMs experience Previous Field Based experience Previous Engineering experience **PLEASE NOTE:**All successful candidates will need to provide a **traceable work and education history**, complete a criminal record and credit background check. **WHAT WE CAN OFFER YOU:*** **£31,000 - £33,000** depending on experience* Personal use of the company vehicle (fuel card provided; BIK and usage fee per mile applies)* 42.5-hour contract with weekend work on rota basis; 5 days over 7 (8.5 hours + 30 minutes brake)* 24 days holiday, rises to 25 after 5 years’ service.* Competitive defined contribution company pension with Fidelity.* 75% Employer funded single private medical cover with the option to buy additional cover.* Access to opt into a range of competitively priced benefits, including health cash plan, dental cover, cancer checks, health assessments, critical illness cover and cycle to work scheme.* Employee life assurance.* Employer funded Income protection scheme.* Employee Assistance Programme, with 24/7 counselling service.* Access to MYGYM discounts for membership offers and discounts.* Access to a range of lifestyle discounts.