Field Sales & Customer Experience Champion

Gleeson Homes; Nottingham; On-site; GBP 26,000 - 32,000; Full time

Job summary

Gleeson Homes is seeking a Field Sales Executive to deliver customer-centric sales advice and support while achieving targets. You will liaise with purchasers, advisors, solicitors and agents, attend inspections and handovers, and maintain a high standard of customer experience across regions.

The ideal candidate will have face-to-face customer service experience, strong communication, and a proactive, team-oriented approach.

Qualifications

• Experience in face-to-face customer service, with or without new build experience.
• Passion for delivering excellent customer service and presentation.
• Able to adapt to different surroundings and environments daily.

Responsibilities

• Follow up all marketing leads and meet clients to qualify needs.
• Actively sell the Gleeson Options range of extras.
• Liaise with clients, solicitors, estate agents and other parties.
• Admin sales processes, monitor and report on plots and snagging.
• Maintain customer enquiry database and complete contract chasing.

Skills

Face to face customer service

Excellent communication

Team player

Self-motivated

Adaptable

Tools

COINS

Job description

Gleeson Homes is seeking a Field Sales Executive to deliver customer-centric sales advice and support while achieving targets. You will liaise with purchasers, advisors, solicitors and agents, attend inspections and handovers, and maintain a high standard of customer experience across regions.

The ideal candidate will have face-to-face customer service experience, strong communication, and a proactive, team-oriented approach.