Field Operations Support Specialist

Vero HR; Peterborough; On-site; GBP 23,298 - 28,476; Full time

Benefits offered by this job

Salary of £25,887.69 per annum

Up to 30 days annual leave plus bank holidays

Pension - Up to 5% matched employer contributions

Free onsite parking

Team social events and fun days

Staff, family, and friends discount available

Excellent career progression opportunities

Job summary

A leading recruitment firm in Peterborough seeks a Field Support Administrator to assist in field operations. This role requires strong organizational skills, effective communication, and a proactive mindset. You will manage engineer inboxes and support the team to ensure smooth operations. Attractive benefits include a salary of £25,887.69, up to 30 days of leave, and career progression opportunities.

Qualifications

• Proactive mindset and a natural problem-solver.
• Excellent written and verbal communication skills.
• Highly organised with strong attention to detail.
• Ability to think on your feet and resolve queries.
• Flexible and adaptable to changing situations.
• Team player attitude with a desire to help others succeed.
• Proficient IT skills.
• A can-do approach to challenges and a passion for continuous improvement.

Responsibilities

• Managing incoming emails and redistributing tasks efficiently.
• Handle field engineer absences and overtime swiftly.
• Support new starter onboarding and account creation.
• Compile reports to spot trends and opportunities for improvement.
• Help drive field performance and strategy.
• Provide administrative support for our wider team and service partners.

Skills

Proactive mindset

Excellent communication skills

Organised and detail-oriented

Problem-solving skills

IT proficiency

Team player attitude

Job description

A leading recruitment firm in Peterborough seeks a Field Support Administrator to assist in field operations. This role requires strong organizational skills, effective communication, and a proactive mindset. You will manage engineer inboxes and support the team to ensure smooth operations. Attractive benefits include a salary of £25,887.69, up to 30 days of leave, and career progression opportunities.