Field IT Technician for School Networks & Cloud Migration

ekte Ltd; Sheffield; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Company pension

Paid sick pay and leave

Parking at school locations

Company events and socials

Certification funding

Cloud migration training

Mileage allowance

Job summary

ekte Ltd is hiring a Field IT Support Technician to travel to partner schools in Sheffield, providing on-site and remote support for hardware, software, and networking issues. You’ll help transition schools to cloud-first platforms and manage backups and patches across AD, M365, Google Workspace, and Intune/MDM.

The role requires 2+ years of IT support in education, a valid UK driving licence, and the ability to explain complex tech in plain English.

Qualifications

• 2+ years hands-on IT support in a UK school, MAT, or educational IT MSP environment.
• Full UK driving licence and access to a reliable vehicle for daily site visits.
• Experience troubleshooting on-premise servers and VMware ESXi or Hyper-V, including virtual machines, snapshots, networking, and storage management.
• Strong networking and Wi-Fi troubleshooting skills including switches, VLANs, routing, DNS/DHCP, and enterprise wireless access points.
• Experience administering AD, Microsoft 365, Google Workspace, and Intune/MDM.
• Ability to explain technical concepts in plain English.
• Willingness to undergo an Enhanced DBS check.
• Full right to work in the UK.

Responsibilities

• Travel to partner schools across Sheffield and provide on-site and remote technical support for tickets.
• Diagnose and resolve school network and Wi-Fi infrastructure issues (VLANs, subnets, routing, DHCP/DNS, firewalls, cloud-managed wireless).
• Maintain and troubleshoot physical host servers and VMware vSphere/ESXi or Hyper-V environments with VMs and storage.
• Assist schools migrating from physical servers to cloud-first environments using M365, Google Workspace, and Intune/MDM.
• Manage backups and apply system patches; support compliance with DfE standards.
• Communicate solutions clearly to school staff and school leaders as a trusted on-site adviser.

Skills

IT support

VMware ESXi

Hyper-V

Active Directory

Microsoft 365

Google Workspace

Intune/MDM

Networking

Wi-Fi troubleshooting

Plain English communication

Tools

VMware ESXi

Hyper-V

Active Directory

Microsoft 365

Google Workspace

Intune/MDM

DNS/DHCP

VLANs

Job description

ekte Ltd is hiring a Field IT Support Technician to travel to partner schools in Sheffield, providing on-site and remote support for hardware, software, and networking issues. You’ll help transition schools to cloud-first platforms and manage backups and patches across AD, M365, Google Workspace, and Intune/MDM.

The role requires 2+ years of IT support in education, a valid UK driving licence, and the ability to explain complex tech in plain English.