Field IT Support Engineer – Multi-Site & VIP Onsite

Red King Resourcing; Newport, Port Talbot, Llanelli; On-site; GBP 1,292,000 - 2,030,000; Full time

Job summary

Red King Resourcing is seeking 3 IT Support Engineers to cover Newport, Port Talbot and Llanelli on a 2-month contract with potential extension. You will travel between sites and provide hands-on IT support, including AV installations and hardware deployments.

The roles require own transport and a valid driving license, with responsibilities spanning incident resolution, IMAC tasks, and onsite VIP service to ensure minimal downtime for production users.

Qualifications

• Own transport and driving license required.
• Willing to travel between sites Newport, Port Talbot & Llanelli.
• 2-month contract with possible extension.

Responsibilities

• AV client installations and support to hardware, plus endpoint/server deployment.
• IMAC: validate requests, prepare/install equipment, coordinate logistics, support users.
• VIP Service offers prioritized, onsite IT support to selected users and assistants.
• Walk-in IT support via Genius Bar, manage device handouts/returns, assist with orders and logistics, and ensure fast printer swaps to avoid delays.

Skills

AV installations

Onsite IT support

Asset management

Driver's license

Job description

Red King Resourcing is seeking 3 IT Support Engineers to cover Newport, Port Talbot and Llanelli on a 2-month contract with potential extension. You will travel between sites and provide hands-on IT support, including AV installations and hardware deployments.

The roles require own transport and a valid driving license, with responsibilities spanning incident resolution, IMAC tasks, and onsite VIP service to ensure minimal downtime for production users.