Field IT & Networking Engineer (Remote/On-Site)

SCG Midlands

West of England

Hybrid

GBP 28,000 - 35,000

Full time

26 hours ago
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Benefits offered by this job

21 Days Holiday – increasing to 22
Birthday Day Off
Buy Holiday Scheme
Employee Assistance Programme
Enhanced sick pay
Discounted Retail Vouchers
Reduced Gym Membership
Annual Salary Review
SCG Mobile Benefit
Employee Referral Bonus
Pension Scheme
Free On-Site Parking
Charity Events

Job summary

SCG Midlands is seeking a qualified engineer to install, maintain, and support IT services, telecoms, network and cybersecurity solutions. The role covers on-site and remote work with travel including overnight stays, based from Bradley Stoke with offices in Cardiff and Hereford.

You will support the Service Assurance Team, deliver high customer service, and document deployments. The position requires building ahead of site visits and acting as a technical escalation point for the team.

Qualifications

  • Must have strong technical background with hands-on experience in IT, telecoms and networking.
  • Experience deploying and supporting complex IT, telecoms, and networking solutions.
  • Solid understanding of SIP telephony and cloud telephony concepts.

Responsibilities

  • Represent the company professionally with reliability and punctuality.
  • Build and maintain relationships with partners from supplier to client.
  • Attend project meetings and update stakeholders on progress.

Skills

Technical troubleshooting
SIP telephony
Networking fundamentals (OSI/TCP-IP)
Customer service
Field work independence
Documentation
Coaching/mentoring

Tools

Draytek
Ruckus
UniFi

Job description

SCG Midlands is seeking a qualified engineer to install, maintain, and support IT services, telecoms, network and cybersecurity solutions. The role covers on-site and remote work with travel including overnight stays, based from Bradley Stoke with offices in Cardiff and Hereford.

You will support the Service Assurance Team, deliver high customer service, and document deployments. The position requires building ahead of site visits and acting as a technical escalation point for the team.

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