Field IT Engineer - Hybrid MSP, Travel-Paid

Context Recruitment Limited; Amersham; Hybrid; GBP 34,000 - 52,000; Full time

Job summary

Context Recruitment Limited is seeking a Field Engineer in the Buckinghamshire Amersham area, offered on a hybrid basis with a mix of remote service desk support and on-site field engineering across the region.

The role focuses on troubleshooting Windows devices, supporting Microsoft 365 and core infrastructure, and providing hands-on field engineering with travel to customer sites. A driving licence and willingness to travel are required, with travel expenses covered.

Responsibilities

• Providing 2nd Line technical support via the service desk
• Troubleshooting hardware, software and end-user issues
• Building, configuring and deploying laptops and desktops
• Diagnosing and resolving device failures and hardware faults
• Carrying out on-site support visits and technical call-outs
• Supporting Microsoft 365 environments and core infrastructure technologies
• Delivering a high level of customer service to both technical and non-technical users
• Assisting with proactive maintenance and customer IT improvements
• Escalating more complex issues where appropriate and working collaboratively with wider technical teams

Job description

Context Recruitment Limited is seeking a Field Engineer in the Buckinghamshire Amersham area, offered on a hybrid basis with a mix of remote service desk support and on-site field engineering across the region.

The role focuses on troubleshooting Windows devices, supporting Microsoft 365 and core infrastructure, and providing hands-on field engineering with travel to customer sites. A driving licence and willingness to travel are required, with travel expenses covered.