Hybrid IT Maintenance Engineer - Field & Remote

Free-Work UK; Plymouth; Hybrid; GBP 32.000 - 35.000; Vollzeit

Benefits dieser Stelle

Company van provided for business use

Birthday day off

Perkbox discounts

Regular social events

Zusammenfassung

Flotek Group is seeking a skilled IT Maintenance Engineer to cover Plymouth office and field-based work across partner sites in the south-west of England. You will combine proactive maintenance with remote support, ensuring Microsoft 365, Windows and networking services run smoothly.

The role involves travel, a company van, and on-call/overnight duties as required. A strong background in MSP/IT support and excellent documentation skills are essential.

Qualifikationen

• 3+ years in MSP, Infrastructure, IT Support or Field Engineering.
• Strong Microsoft 365 administration and troubleshooting skills.
• Windows desktop and server support experience.
• Knowledge of Active Directory and Microsoft Entra ID.
• Networking fundamentals including switching, wireless, VLANs and firewalls.
• Excellent communications and documentation skills.

Aufgaben

• Undertake scheduled maintenance visits to partner sites and client locations.
• Provide on-site and remote IT and communications support via phone, email and remote tools.
• Perform infrastructure health checks and preventative maintenance activities.
• Support Microsoft 365, Windows, networking and end-user technologies.
• Assist with VoIP, internet connectivity and telephony troubleshooting.
• Maintain accurate documentation and ticket updates in the IT system.
• Support project delivery, installations and technology refresh programs.
• Act as Flotek's on-site technical representative and trusted advisor.

Kenntnisse

MSP experience

M365 administration

Windows support

Active Directory

Networking fundamentals

Documentation

Tools

Gamma

CallSwitch

Teams Voice

Jobbeschreibung

Flotek Group is seeking a skilled IT Maintenance Engineer to cover Plymouth office and field-based work across partner sites in the south-west of England. You will combine proactive maintenance with remote support, ensuring Microsoft 365, Windows and networking services run smoothly.

The role involves travel, a company van, and on-call/overnight duties as required. A strong background in MSP/IT support and excellent documentation skills are essential.