Field Care Supervisor

Cera Care Ltd; Knowsley; On-site; GBP 9,900 - 12,000; Full time

Benefits offered by this job

25 days holiday entitlement + bank

Company pension scheme

Free uniform

Paid DBS/PVG

Job summary

Cera Care Ltd is seeking a Field Care Supervisor to be an ambassador for the company, conducting initial introductions, building care plans, and shadowing carers to monitor care quality. The role involves 75/95% field time with 25/5% office work for admin tasks and opportunities to grow with the UK's fast-growing tech-enabled care provider.

The ideal candidate will have flexible availability, strong knowledge of the care sector, and the ability to manage multiple packages while ensuring high

Qualifications

• Organised and flexible candidate with strong knowledge of the care sector.
• Experience in supervising care teams and ensuring high-quality care.
• Ability to construct care plans and conduct client assessments.

Responsibilities

• Supervise carers on an ongoing basis.
• Ensure customers' requirements are met and care standards maintained.
• Ensure team is skilled to deliver safe, quality care.
• Complete meet & greet for new packages and local area knowledge.
• Complete care plans and reviews; audit MAR charts and log books.
• Conduct carer spot checks, interviews, and support compliance.
• Attend provider meetings and support business opportunities.
• Be hands-on with carers and participate in on-call rotations.

Skills

Organised

Fully flexible

Care sector knowledge

Education

NVQ desirable

Job description

Salary:£11,000 per annum

About the role:

We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

Responsibilities:

• Responsible for the ongoing supervision on carers
• Ensuring customers' requirements are met
• Ensure your team are skilled and able to deliver a safe quality of care
• Complete meet & greet of all new packages
• Local knowledge of area
• Complete care plans and reviews of them
• Audits of MAR charts and Log books
• Complete carer spot checks and field supervisions
• Conducting Carer Interviews and supporting with compliance
• Attend provider meetings and support with business opportunities
• Hands on carer
• Take part in Out of hours on call
• Engage in team meetings

Background and Experience:

• Fully flexible
• Excellent knowledge of care sector
• Organised
• NVQ desirable but not essential
• NVQ and in-house Training and development for your role and future Career with us
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• 25 days holiday entitlement + bank holidays on top
• Paid DBS/PVG
• Free uniform
• Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.