Field Care Supervisor

Cera Care Ltd.; Basildon; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

NVQ training and development

Employee Assistance Programme

Company pension scheme

Mileage allowance

Free uniform

DBS/ PVG paid

Job summary

Cera Care Ltd. is seeking a Field Care Supervisor to act as an ambassador for Cera, delivering high-quality field care and overseeing care workers. You will carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor quality of care.

The role is 75–95% field-based with 25–5% office time for admin. The candidate will possess strong communication and IT skills, a genuine passion for supporting vulnerable people, and the flexibility to cover

Qualifications

• Fully flexible and adaptable to shift patterns.
• Proven work history in care or similar settings.
• Good knowledge of the care sector and regulatory requirements.
• Strong communication skills and IT literacy.
• Organised with attention to detail.
• NVQ desirable but not essential.

Responsibilities

• Responsible for ongoing supervision of carers.
• Ensure customers' requirements are met and quality of care is delivered.
• Ensure team are skilled to deliver safe, high-quality care.
• Complete meet & greet of new packages.
• Local knowledge of area and care plans.
• Develop and review care plans and risk assessments.
• Audit MAR charts and log books; conduct carer spot checks.
• Interviews with carers and support with compliance.
• Attend provider meetings and support business opportunities.
• Hands-on involvement with carers; participate in on-call rotations.
• Engage in team meetings.

Skills

Flexible

Proven history

Care sector knowledge

Excellent communication

IT skills

Organised

Education

NVQ desirable

Job description

Position: Field Care Supervisor

Reporting to: Registered Manager

Contract Type: Fixed Term 6 month Contract, Full Time, 37.5hrs per week - Covering Thursday to Monday 9-5 with 1 full weekend off every 8 weeks

Salary: £27,117 per annum

About the role:

We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

Responsibilities:

• Responsible for the ongoing supervision on carers
• Ensuring customers' requirements are met
• Ensure your team are skilled and able to deliver a safe quality of care
• Complete meet & greet of all new packages
• Local knowledge of area
• Complete care plans and reviews of them
• Risk assessments
• Audits of MAR charts and Log books
• Complete carer spot checks and field supervisions
• Conducting Carer Interviews and supporting with compliance
• Attend provider meetings and support with business opportunities
• Hands on carer
• Take part in Out of hours on call
• Engage in team meetings

Background and Experience:

• Fully flexible
• Proven work history
• Excellent knowledge of care sector
• Passionate
• Good communication skills
• Good IT skills
• Organised
• NVQ desirable but not essential

Benefits:

• NVQ and in-house Training and development for your role and future Career with us
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• Paid DBS/PVG
• Mileage Allowance
• Free uniform
• Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.